Bartow Ace Hardware

Denis Matwychuk

Great place to shop and stand in a long line. People friendly and helpful and knowledgeable

Kathy Clark

Pleasant, helpful staff. Clean. Good prid7ct choices.

Sue Gaffney

I took a screen in to have repaired over a month ago I checked in two weeks ago and at first they couldn't find it then told me they found but had a hole and needed to be redone said they will call. Over two weeks later still no call. Today I'll make another trip to see what's up. You pay in advance for screen repair so I'm still waiting. No more Ace I'll find another place to do my business☹️

Rella K

Ordered window screens. First time ordered I three. I wanted to order more, but I never realized how expensive! screens are! There was a short turn around time & the windows were perfect. A few weeks later I ordered another set of five. When I went to pick up windows, they were the wrong sizes and just the screens only (I paid and ordered for the complete aluminum window frame plus screens). After explaining the problem (on the length - one side was significantly shorter than the other side) , the manager said that he would make it right. I also left a window from my first order that I wanted duplicated exactly for better reference for exactly what I wanted. (The manager even pointed out to me, that that screen - the one that I had bought & paid for from that store was incorrect due to the tabs being on the wrong side. That was no big deal to me, but I did leave the window for a reference.) 2 days later I stop in to pick up the windows and was told they weren't ready yet, but I could stop by again that afternoon. No problem. That afternoon, I was told that the installer was busy and couldn't get to them that day and to check back in later. I was frustrated but I told the female associate to just please have someone call me once they were ready. Another 2 days goes by with no call and the spouse goes to check on them. They did have the windows done but they are still the wrong sizes and now they are bent. The one I left with them to duplicate is also bent now. The manager told my husband that we received what we paid for (Over $100.00 for bent windows frames!!) and that the screens would "flatten and straighten" out once they were installed. I have shopped at this store before and always had perfect smooth transactions, so I am not sure if there has been a management change, store associate changes or what but I am unhappy with the experience and Bartow Ace will be my absolutely last choice. Especially when needing window screens done!