District Grand Terrace

Betty Favela

It’s our first time renting an apartment and we thought the whole process was going to take a while but when we applied here it was so quick and easy and even got a call the very next day. Our original move in date was November 26 and they did inform us that it got canceled because the people moving out decided not to anymore but they went ahead and were still able to find us a new upgraded apartment and with a much sooner move in date. So it still worked out very well and I am very happy with how everything is going so far. We were also able to do a virtual tour through the website , which was super easy and helpful. Now we can’t wait to officially move in soon and get to see everything else the complex has to offer!

Katharine Hull

Edit: Both prior to and after The District commented on this post I was in contact with management. They were mostly non-responsive and have recently closed my dispute without making any accommodations or even addressing my specific concerns. I hope this information is helpful as you search for a new home! New management, same BS. We initially signed a lease here because the price was reasonable, but we quickly found that at The District you get worse than what you pay for, as there are comparably placed apartments with nowhere near the same number of issues. We lived here for a year and during our lease we saw the property have THREE changes in management. We continuously had a roach problem despite constant cleaning and products used. Every time the management changed there was an issue with rent or utilities. I constantly had to take time out of my day to rectify billing issues on their end. There were homeless people roaming the property and one lady even lived in the pool area. Maintenance and standard of living problems like these continued despite the management changes. The last straw was when we received a "final notice" move out statement FIVE MONTHS after we moved out after hearing nothing from the complex. No phone calls, e-mails, letters, NOTHING. In fact, we had contracted to do a joint walk through before we moved but that was never conducted, either. When I visited the management office to try to clarify some charges (eg. why I was never contacted before now, why I was being charged for pet stains despite my dog never so much as licking the floor, why I was being charged July's utilities in September etc.) I was met by a wholly unhelpful woman who blamed everything on the third party who issued the statement. I really did want to give the new management a chance to make things right but they proved to be as inhumane as the two before them. PLEASE save yourselves the time, frustration, and funds. Do not rent here.

T L

So we have lived here exactly one month now and here is what i have experienced. First off you sign a lease then all the so called office staff play dumb and act as though there helpless without the apartment manager. They were completely unprepared we came on moving day. We were told that they didn't have any keys to the gym or pool and they would get them to us that Monday. Mind you we moved in on a Saturday. I called that Monday and was told oh sorry the manager is not in, try next Monday. And then i had to hound them every day for the next two weeks to finally get a key to the gym. Oh and lets not even start with the pool key. Would you believe we still haven't gotten a key!!!! We call and its always the same story. "There on back order". Now mind you were expected to pay our rent on time yet they can violate our rental agreement which states we will have access to these amenities with our rent. Oh and good luck if you call to talk to the so called office staff they NEVER bother to pick up the phones. Your calls will just get forwarded to an off site answering service who asks for all your info and says they will pass the message along and someone will call you back. Don't hold your breath you will NEVER get that call! On the up side the apartment it self is nice and the community is quite. And they do fix stuff with a work order in a timely manner. So sad they have such lazy staff representing this community.

Aymeth Alonzo

I have lived here for about two years. I have to say I love it. I have looked into other apartments but I just can't give up the low rent and my huge apartment. if I have a maintenance need, they come out the same day without a problem. the girls in the leasing office are extremely nice and understanding. I have not had any problems here. I feel comfortable taking my dog out to use the restroom at night. the only wish I had is a washer n dryer in the apartment. I recommend this apartment complex to any one who wants the most bang for they're buck.