Insomnia Cookies

Bart Johnson

Good luck 1. Getting your cookies delivered and 2. Getting someone on the phone. Store managers are good at: 1. Hanging up on customers and 2. Being incompetent.

vanessa bell

Me and my friends went there and the manager (Mars) gave us 3 extra cookies and was the absolute sweetest person and made our day 100x better. ❤️ him

Neva Peltz

I would highly recommend that you don’t order delivery from this insomnia. I ordered at 9:26 pm and was not contacted about my order at all. I called at 10:55 and was told my order was going to be the next one sent out. Cut to 12:00 am. My order was still not delivered, so I called again. However, the bakery was closed and the person I was on the phone with had no information on what happened to my order. Additionally, one of the cookies I ordered was unavailable, but I did not know this until I called them the first time and I don’t think they would have called me about it considering it had been an hour and a half. My order was not delivered and I don’t know why due to the fact that the bakery closed and had not sent it out even after I called them. Now I’m cookieless after waiting 3 hours with no communication. Again, do not order delivery.

Rebecca

Great service! Called ahead of delivery, contactless drop off and friendly guy called to confirm cake topper alternatives since they were out of "Happy Birthday."