United States Postal Service

Cierra Treloar

yay it was busy, but we still got parking. kind of weird the only had one teller.

MapleLeafRag11

I love the Del Valle Post Office. It's nearly always less crowded than the main office at Dockweiler. The clerks--Veronica, Kathie, and Norma--are always pleasant to me. Maybe a patron below who says clerks there are grumpy caught them on an off day? Probably anyone could get a bit grumpy occasionally doing that work day in and day out. Patience! Kindness! I do agree with the patron who says the building and grounds could use a sprucing up. A fresh coat of paint and some flowers here and outside would really help. How about it USPS? Got some money in your budget for that?

Lombard

The process was smooth, this was my first time using the service and was very simple, thank you. Will definitely be using this facility in the future. The building needs to be taken care of though, maintenance and some fresh paint, would make a big difference.

Astrud Apelizan

Greatly disappointed with the service that we received so far. We had a priority mail going to Guam and we scheduled it twice because the first pick up didn't happen (cancelled but says on the pick up page it ws "complete") So after the 2nd pick up was cancelled again, we just brought the 44 lb package in the post office. We had the label but we needed a receipt to make sure we will have it on file. Only 1 lady was working by the window, after 20 mins in line, another lady came in to the rescue. She called me and my colleague in she asked to see the label, we said it's 44 lbs, and she had my colleague lift up the box 3 times just to recheck the label. Then she realized it was quite difficult, she asked us to meet by the door(outgoing mail) so she can scan. Unenthusiastically, she scanned and gave us the receipt. I understand it's very tough especially for USPS right now to work efficiently, I can't really expect people under that kind of pressure to work with passion and excitement. But, I hope these issues can be resolved soon, because it will have domino effect with us as businesses too who rely on USPS for shipment.