Child Support Services: San Bernardino County

Category: County government office

Address: 10417 Mountain View Ave, Loma Linda, CA 92354, USA

Phone: +18669013212

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

CJ

Mar 23, 2022

Complete b.s. They sure don't care about children or families, just about making sure someone pays no matter what the cost

Lana Duran

Apr 14, 2021

People saying they are quite to help moms that's a lie! I have been having a horrible time for 2 years I finally got a good worker and things are getting better 2 yrs later and almost 16,000 owed.

Amanda Nelson

Mar 21, 2021

They are so good for moms getting support, but dads, its pretty sad. My husband payed on time until he was diagnosed with terminal cancer, so because he couldn't work they levied our bank account, took our tax return and first stimulus. When the remaining balance was paid and the case is closed they lost our money, mind you mom is in jail and didn't have custody and moved to another state against a court order! But they told my husband who is very ill he would have to hire an attorney. Complete b.s. and my ex pays support so I'm on both sides.

Christina O'Rourke

Aug 10, 2020

I have never had a problem with customer service in office, apparently they have people answering from home that sound angry and hang up on you. I called twice, explained I didn't have a mailing address so I was confused and they said I was being rude and hung up. I never yelled, threatened or name called. I tried to be as professional as I could but it wasn't good enough. Apparently I get to wait up to 48 hours to see if the last one requested a supervisor, like I asked for. Good luck during the pandemic.

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Questions & Answers

How come I call and I am always put on hold. What is the direct number to the loma linda office? I don’t want to hear an operator.

Xo Xo | Aug 24, 2019
Child Support Services: San Bernardino County | Aug 24, 2019

I am sorry you are having problems reaching a person directly. There is only one number statewide for child support and phone calls get directed to local agencies for contact, I understand being on hold can be frustrating but it is due to the number of calls coming into our call center. One way to assist in the matter is the next time you call 866-901-3212, you can request your case managers direct number from the specialist that you speak to.

If I am on SSI FIXED income can I get my back child support dropped due to lack of money to survive ?

Daryl Karcher | Aug 24, 2019
Child Support Services: San Bernardino County | Aug 24, 2019

Mr. Karcher, if your only source of Income is SSI/SSP then our office would start the process to modify the current support obligation to $0.00 if it has not been modified yet. Our office would review the case for closure even if there is arrears (back pay). If you like we can contact you so we can review your case and see if this may be an action we can take on your case. We look forward to hearing from you or seeing you in our office.

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Need to change mailing address

Josephine Macias | Aug 24, 2018
Dolores Fury | Aug 24, 2018

If you have a computer you can change it online or you can fax it in with a copy of your ID. You can change it in person at the front desk as well.

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Does child support serv.. Perform DNA test to help a father prove he is the father and be awarded visitation? Don't know where to turn.. Mother took son and moved away after father (head of house) for nearly a decade, but isn't on Birth Cert

Daniel Hecht | Aug 16, 2022
Elouise Love | Aug 16, 2022

Visitation and custody are determined by family court. The family law facilitator can help you with filing the right papers.

Hello, I would like to know what the prose is or to ask for children support. What is the first step that I have to do?

Elizabeth Mendez | Aug 2, 2022
Elouise Love | Aug 9, 2022

You can complete an online application.

If you are trying to get your kids back do you have to pay the child support

Bernie Kuhn | May 25, 2022
Janelle Rodriguez | May 25, 2022

Assuming they're currently in Foster Care or with a caretaker, yes. You will owe until the date they are physically back in your home.

Can I pay childsupport thru California D A cash my child 15 yrs old is in tx

John Contreras | Mar 26, 2022
Elouise Love | Apr 25, 2022

Depends on which state is enforcing your child support order. If it's a California order you can pay cash at a local child support office.

If an obligor/employee disposable earnings are less than child support order and medical order can I send less than child support order amount.

Maria Segoviano | Dec 26, 2021
Elouise Love | Dec 26, 2021

Deductions should not exceed 50% of employee's disposable income.

What can I be to punish an irresponsible father without affecting the son

rmaria tuiz | Aug 23, 2021
Luis montes | Aug 23, 2021

Better that they punish her x bitter

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Can you go to jail if you dont pay child support. Is there a certain amount or years?

Steven Olalia | Aug 23, 2021
Stephanie Jackson | Aug 23, 2021

First they garnish wages, then suspend license, then issue warrant, then possible arrest, takes a while to get to that point but it possible. Best idea is to call your worker and ask to make an amendment to support if you can no longer afford it.

How to apply child support in online?

Maria Crisanto | Aug 23, 2020
Child Support Services: San Bernardino County | Aug 23, 2020

Hello there Maria, to apply online please copy and paste the following url https://childsupport.ca.gov/application-for-child-support-services/ to your web browser address bar. If you need further assistance, please contact our office at (866) 901-3212.

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If I am on SSDI can I get back child support & interest reduced and or dropped?

Jeff Embury | Aug 23, 2020
Child Support Services: San Bernardino County | Aug 23, 2020

Hello Mr. Embury, We would like to discuss this matter with you in more detail to see how we can better assist you. Please call our office directly at (866) 901—3212 and ask to speak to your case manager. We look forward to hearing from you. Thank you for the opportunity to serve you.

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My ex left the kids in June 2017 and hasn’t paid any support. Now he’s contesting having to pay what he owes and what he should be paying because I have a good job. How do I make it where he has to pay regardless of what I make.

Shayna kimbley | Aug 23, 2020
Estella Hernandez | Aug 23, 2020

Yes let your social worker know that he is not paying,

Can i go to the nearest child support office if I live in fontana ca and my baby mom lives in Carson ca..case is out of Carson Ca

Jacqueline Salas | Aug 23, 2020
Elouise Love | Aug 23, 2020

You should go to an office in the same county. But there ia an office in Ontario.

Can you guys increase my child support without notice?

Julio Santiago | Aug 23, 2020
Child Support Services: San Bernardino County | Aug 23, 2020

Hello Mr. Santiago, there are several reasons that would explain why a monthly payment could increase. Without accessing your case details, I am unable to give you the exact reason. Please contact us right away at (866) 901-3212 so we can work with you. Our intention is to honor your court order, if an error has been made, we want to correct it. Thank you.

What do i do to end child support my son is living with me now no longer with his mother i dont want to keep letting her get checks when he lives with now and is going to school here where i live

Brett Gregory | Aug 23, 2020
Child Support Services: San Bernardino County | Aug 23, 2020

Mr. Gregory – Thank you for reaching out to us. We are here to help you with that process. If you have your son living in the home with you please contact us as soon as possible so we can assist you and review your case for a possible modification of the current support obligation. You are able to request a review of your order due to a change in circumstances, which in your case would be a custody and visitation change. Please call us at (866) 901-3212 and ask to speak to your case manager as soon as possible to begin the process. Hope to hear from you soon.

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What do I do when my ex takes our two kids for his visitations he NEVER has them in a car seat. Even though he knows they are still to small NOT to be in a car seat. Our kids are ages 2 and 7

Margarita Ramirez | Aug 23, 2020
Child Support Services: San Bernardino County | Aug 23, 2020

I hear your concern for your children’s safety. I would like to refer you to one of our community partners who can assist with custody and visitation and may be able to assist you with your concern. The Self-Help Resource Center/Family Law Facilitator’s Office will be in our Loma Linda child support office located at 10417 Mountain View Ave Loma Linda CA, 92354 on Monday September 9, 2019 from 1:00 pm to 4:00 pm. No appointment is needed. They assist with child custody, visitation, divorce, legal separation, spousal support, paternity, support and document preparation. Thank you.

I heard that you still have to give child support, even though the child is already 18, as long as they're a full time student. Is this true?

Mari Delacirna | Aug 24, 2019
Dolores Fury | Aug 24, 2019

Yes as long as the child is a full time high school student. The high school will be contacted by Child Support to verify the information. Or until the child turns 19 yrs old which ever comes first.

If i had a case droped 5 years ago because the father was out of the state n no were to track him. Can that case be reopened or do i need to open a new case?

Beatris rza | Aug 24, 2019
Child Support Services: San Bernardino County | Aug 24, 2019

This case would have to be reopened with new information regarding the whereabouts of the father. They will not reopen a case in the same status as it was in when it closed.

I got my support Lowered by 1/2. My earned income is $1600 his is $5068. He sees her 0% of the time. We had visitation set up he never visited until 2018. Daughter 15. We live in separate gstates

Tracee Henderson | Aug 24, 2019
Child Support Services | Aug 24, 2019

I will have our team contact you for more information.

I have a divorce decree that states my daughters should be receiving child support from the father. Just recently found out where he is living. How do I file this?

Vicky Jordan | Aug 24, 2019
Child Support Services: San Bernardino County | Aug 24, 2019

Hello Vicky – We can give you information on who you can speak with regarding your legal documents. Please call us at 1-866-901-3212 or visit us directly at the location nearest you.

After the kid is 18 and you owe rears . is there a way to reduce monthly payments?

Jason Steinle | Aug 24, 2019
maria segundo | Aug 24, 2019

Depends if there's a court ordered arrears payment

Is the rumor that child support no longer exists true?

Gloria Armenta | Aug 24, 2019
Jeanne Desfosses | Aug 24, 2019

No

how can i get my participant id?

Fadi Yehia | Aug 24, 2019
Shawn Ashworth | Aug 24, 2019

go into the office

My driver lisense has a hold on it who do i contact

andreaneri1981 | Aug 24, 2019
maria segundo | Aug 24, 2019

The office (866)901-3212

Can I get a copy of my child support orders emailed to me?

TJ Villalpando | Aug 24, 2018
Nwww Cwww | Aug 24, 2018

Nop you get those at the court house!

I was wanting to know at what age do you stop paying child support?

cocaine nyeh | Aug 24, 2018
Games Of home | Aug 24, 2019

When the kid turns 18

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How can i get help financially with my child who no longer lives with her father, is now living with me with no income and the medical coverage she gets through her fathers job is only paying 10% of her medical bills. And I'm being stuck with the lar

Arlishia Bernard | Aug 24, 2018
Nwww Cwww | Aug 24, 2018

Go to the court house

How can i fined out how much i got to pay to get to get my lissons back

Esther Raygoza Herrera | Aug 24, 2018
sergio perez | Aug 24, 2018

jjji

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