Agena AstroProducts

Arizona Chill sesh

God forbid you try to return something here. 10% restocking fee for forgetting a cord, then having the audacity to claim I used the item? On Amazon they add a 10% restocking fee even if you returned the item unopened. Sounds a bit scummy if you ask me.

richard colman

A great place to find the missing piece to your astronomical adventures! Here is why: 1) huge selection of unique items for telescopes, mounts, cameras, filters, etc. Competitive pricing 2) same day, curbside pickup on most in-stock items - one of only two retail operations providing this service in SOUTHERN CA. 3) in-depth technical knowledge of astronomy and astrophotogrsphy. 4) customer service that won't quit - recently I had to order, cancel and return 3 items over a two day period and they did not gripe. When an item price dropped two days after purchase at a higher price. They gave me equivalent store credit. SCOTT had the patience of Job-thank you. When I am 'under the gun' on a project I turn to AGENA ASTRO., and you should too.

Ken Koskela

Excellent store for astro products. I have placed multiple orders with them... they consistently ship out orders right away and are extremely responsive to any inquiries. Prices are consistent with other stores and I have found items here that were out of stock in other places. 5/5 stars for sure.

Kerry Cotten

I bought my first pair of binoculars for birding from Agena. The buying experience was good but I did not like the binoculars. I did a lot of research prior to my purchase and thought I was getting what I wanted, but after I received them, they were just too heavy. Agena advertised a 30 day return so I felt comfortable purchasing from them. I emailed about exchanging them for a different binoculars and received an email back saying I could return them but there was a 30% restocking free and they would have to first be inspected for eyelash marks, etc. and then the return could be denied. In my experience, Agena is not a good company to purchase from unless you are sure of what you are purchasing. In today's online shopping space, there are many companies to purchase from whose business model accommodates the remote customer's need exchange something. In my experience, Agena is not such a company. A purchaser can buy any binocular or lens from Amazon or B & H and return for exchange without large fees. Not a good company to purchase from for someone new to the world of scopes and binoculars. I ended up keeping the binoculars because I wasn’t going to lose 30% and bought another pair from another company.