Autumn Woods Community

Michelle Kirkey

We have lived here for almost two years and we absolutely love it! Our neighbors are wonderful and it is very quiet here. The rent is definitely fair for what you get. Highly recommend!

stephanie g

You can hear everything, beyond the norm of apartment living. Management will fight you tooth and nail to keep your security deposit. Know your tenant rights and you'll be fine. Looks nice, but not worth the price.

Keighlin O'Connor

I enjoyed my stay at Autumn Woods. We were fortunate to have kind neighbors. The walls are thin, you can hear everything. Even if you are in an upstairs apartment, you can hear your neighbors below you. You can hear conversations through every wall and floor. The Office at Autumn Woods has TERRIBLE communication. Many times they have failed to communicate properly and have tried charging me for things that i wasn't aware of. I had to put multiple maintenance requests in for 3 months until anyone addressed the issue. They do not know their own policies well, one person in the office tells me one thing, and someone else says the complete opposite. Very unprofessional with their communication. Besides the thin walls and poor communication, it is a nice and comfortable place to live. Great location and decent amenities.

Dan Keshler

These apartments are okay, my wife and I lived here for a little over a year. They are very cheaply constructed despite being brand new. You can hear everything your neighbors say or do. Our door was misaligned and constantly let snow in, when we moved in the apartment was brand new, but basically incomplete and the AC & appliances didn't work. There's a ton of turnover at the front office, so while I did find them pleasant to deal with, people never seemed to stay long. The fitness center and pool are undersized for the community, and there's absolutely no place for kids to play, so they play in the road, and their slack jawed parents will stare at you as you drive by, as though the road is for playing children and not cars. This brings me to my main complaint; they seem to rent to ANYONE. Our neighbors were constantly drunk, fighting, arguing over bond money, smoking marijuana, etc. which of course permeated our apartment as well. They were finally evicted so I'll give the management that, but you could have taken one look at these people and turned them away initially... No one seems to have much pride in their residences, there were piles of dog waste and cigarette butts everywhere. The garbage dumpsters were constantly allowed to overflow and smelled awful in the summer heat. We also had maintenance break some wine glasses that were on a rack on the counter while performing a service on our dishwasher, but it was never reported to us. I only realized when I stepped on a piece of broken glass they didn't pick up. I called and of course they admitted to it, but they didn't have the integrity to approach me first and that's concerning. These places aren't terrible, probably some of the better ones in Brockport, honestly, but be aware of what you are getting.