United States Postal Service

Alyssya Gatdula

DO NOT GET REDELIVERY to this location. I was not home when they attempted the first delivery. I used their automated system to pick pick up directly from the post office and waited in the package pickup line for 45 minutes and avoided by all workers. Once I was helped, it took another 25 minutes to receive the package. I could have stood in the actual line twice and gotten my package. Never again.

Nicole Swiatkowski

never had any issues here I just wish it was a bit cleaner. the lines are slow because people don't plan ahead and ask a thousand questions at the counter- hardly the fault of the lovely staff.

Nicholas Ewens

The workers here are nice (thus the two stars) and this review is nothing about them. It's more bad because of the USPS management. This post office services about 10 square miles of dense suburban population. It's the sole full service USPS office for all of the greater Lakewood area. Because of this, there is a perpetual line out the door. Even if you get there minutes after they open, expect to have a line of approximately 10 people long or more. Even though it is a high volume location, for some reason the management only staff it with usually two workers and sometimes three. There are four help desks so I have no idea why they don't hire more people. I feel so bad for their overworked staff. I've seen annoying suburban old ladies on multiple occasions lose their patience and take it out on the staff. The parking lot is full for almost every hour they are open, it is along a very busy street, the drive-through mailboxes share the same small entry and exit driveways as the parking lot, the exit driveway is right next to a major intersetion (and thus always blocked with traffic), and there are no convinent adjascent parking lots. The cars regualrly line up the street and parking lot trying to enter and exit the location. The narrow parking lot also means all cars have to wait for one car to slowly back out of the very narrow spaces. It can be quite stressful just to enter or exit this location. Every time I go to this locatin, I wonder why I went and I tell myself that I won't go here again until I forget my promise to myself enough to one day to return. The management really needs to better staff this place and redesign the parking lot... or better yet, open a much needed new location in the greater area.

RJW

I don't really understand why this Post Office has such a low rating. I usually go there three or four times a month and I have always have been waited on by workers that are POLITE, COURTEOUS and HELPFUL. I've been to other Post Offices where the workers act like "what are you doing here and what do you want I've got other things to do than answer your questions"? I guess it is like anywhere else, you have good and polite workers and you have workers that just show up to get a paycheck. At this particular one I have never seen this, I have only seen polite and courteous workers behind the counter.