Cinemark Tinseltown USA and XD

mareno Greenwade

My wife & I attend this movie theatre several times a month. On July 30th, 2020 we attended the theatre to see, (where the crawdads sing). We have always had a wonderful experience until this day. Actually, this is the only theatre we attend. The issue was with a young man named either (Brandon or (Brenden). My wife asked for extra butter. Brandon was VERY RUDE. He advised that he would not provide the service, when we told him it's never been an issue, and others never mind giving extra butter. He responded, " I guess they were not doing their job". For this reason my wife & I are considering changing theatres. If you attend Tinseltown avoid this young man. He has no business dealing with customers

Judy Skidmore

I want to start be saying my husband is a club member and we go to a lot of movies. However last evening we were taken back at how dirty the carpet was on our walk to house 6 and the hand rails were sticky. Even my husband noticed and he never says anything. We wrote it off as short staffed because the employee that scanned our ticket was the same one getting ready to clean house 6 after our show. By the way this young man was very nice. Just wanted to share a concern

Helen

The recliners are wonderful!! Drink holders and even a tray! Very comfortable indeed. Always clean, nice staff.

Margaret Smith (Maggie)

Really nice theater. The place is huge. All of the screens have the "luxury lounger" seating with a little table attached. Ticket prices were average $10.00 for an adult. Buying tickets online you choose your seating. Which you should stick to where you've picked. A few people were asked to move. Overall enjoyed the visit! ** I gave 4 stars for the consession prices. Large popcorn shouldn't be $6.50, a large soda shouldn't be $6.50. Ticket prices are one thing. To profit 5000% off food is crazy!