Address: 12642 Poway Rd Suite 4-8, Poway, CA 92064, USA
Phone: +18586793689
Sunday: 10AM–4PM
Monday: 10AM–4PM
Tuesday: 1–9PM
Wednesday: Closed
Thursday: 1–9PM
Friday: 10AM–4PM
Saturday: 10AM–4PM
Wendi Stephens
Horrendous!!! DO not sign up. Charged my credit cards for 3 months after cancellation....and even after speaking with owner to explain why I am cancelling. I tried calling twice to correct charges. NO answer twice. I am LIVID to say the least.
Tony Hernandez
Cant say enough of this Great staff. its truly a healing escape from the hustle and bussel. I call it The Outer Limits. A personal thank you to Samantha. Mi Curadora. You are truly gifted.
Kimmie Gagarin
First and foremost-Kay the massage therapist would get 5 stars if I could rate her individually. She always gave me the best massages, if I could find her and hire her separately from Massage Envy, I would. I haven't had a good experience with the administration of things here. What you need to know before you even "try" a massage: they will sell you a membership. At the time I was seeking regular massages, so was okay with it. I agreed to 6 mos instead of the 12 they tried to push. They will strongly encourage you to book your next massage after the one you've received. Totally normal, but not great if your life changes and you don't know what your life will look like in a month. They will call from an automated line for a reminder like a robo call vs a real person. You will be charged for your massage if you cancel less than 24 or forget and no show. Biggest issue: 1 month before the end of my membership in June I called to ensure I wouldn't be charged beyond the agreed expiration of my subscription. I was assured I would be emailed a cancellation form to ensure this would be done. For one massage I didn't get a call reminder so the receptionist said she'd look into that for me. July 1st was the end of my contract and low and behold, July 10th I was charged. Never got a call back or email of any kind. Poor service and business acumen Won't be coming here again or recommending anyone.
Neil Slate
Love it here! Friendly desk service with a smile. And Cathie is a wonderful masseuse that really helps to get you to a healthier state. I highly recommend this location and the masseuse, Cathie. Found in the same parking lot as LA Fitness, parking can be an issue at times. So arrive a little early to find a parking space. You will probably have to walk a few more steps then parking right in front. And with the Yelp check-in offer, you can get a free offer. Ask at front desk.
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
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