Address: 4502 W Elm St, McHenry, IL 60050, USA
Phone: +18153631974
Sunday: 4AM–11PM
Monday: 4AM–11PM
Tuesday: 4AM–11PM
Wednesday: 4AM–11PM
Thursday: 4AM–11PM
Friday: 4AM–11PM
Saturday: 4AM–11PM
Gary DeKroon
Arrived at this place at 8:32 pm ona Wednesday night. Online and the entry door to the place said they are open until 11pm. As we get out of the car at 8:34pm, the 2 female associates shut all the lights off. No courtesy to just even communicate with us as we tried to get their attention. 1 associate just walked back and forth in the main floor crossing the main entry way. I get it that there may not have been much business, but you could have stayed open until 9pm like the rest of the stores. Instead we get the lights shut down on us at 8:34pm. While we were there, there were 3 more customers that had pulled up and ended up leaving. Not a place I will ever go back to and or recommend. I am originally from the east coast and have many connections with DD folks .... after all, it is where the business started. I may have to call back to HQ and report how the DD name is just being demolished by a few of their franchise branches.
Justin Legereit
Steve and Lyndsey were outstanding, great work ethic and hospitable. They went above and beyond and I was blown away.
Megan Colleen
I ordered a 2 scoop sundae with strawberry and chocolate ice cream. Originally wanted a Banana Royale but they said they don't make that and had no bananas. The menu says sundaes come with one topping (I got fudge) and almonds, whipped cream, and a cherry. What I got was 2 scoops of strawberry with hot fudge and nothing else. Didn't realize it until I got back to work, unfortunately. What a waste of money. She repeated my order back to me so it wasn't the person who took my order. This place often screws up my order. I usually get a sweetened blueberry iced tea with cream and they forget the cream, blueberry, or sweetener every time. I won't be coming back here.
Sarah mayer
I don’t think they have ever gotten my whole order correct and it could be something as simple as 2 scoops of ice cream in a cone and I’ll get the two scoop in a cup with the cone on top with the wrong flavors. But they are some of the nicest people. A love hate relationship with them at the moment.
Thanks! Your review is awaiting moderation.
Yes
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.