Sharp Rees-Stealy Downtown

A.M. Fechner

There seems to be a serious communication problem for follow-up test appointments. To schedule an echogram it took my complaint with the primary doctor after 7 weeks (!), only to be told to call Cardiology. My colonoscopy is now almost 2 years (2 years!) overdue. My primary doctor checked in September and said I „was still on their list“. Gastroenterology said they had no request and I needed to get one from my doctor. These delays could be dangerous and border on neglect.

C J

Had an Optometry appointment here. Overall the facilities are clean, not sure if there is free parking for customers. My only issue is my optometry prescription was written without a Pupillary Distance (PD) measurement. This makes it very difficult to get prescription lenses online. Another issue is Sharp in general, it takes literally 20 minutes or more on the phone to get non answers. I have to wonder if Kaiser does things better than Sharp.

Danielle Baldino

My first experience utilizing sharp for urgent care and it was actually pleasant. I was in and out within 2 hours and they gave very accurate updates on timing throughout my wait, and even had one person checking on everyone in the waiting room periodically (there was about 4-5 of us), updating us on wait times and offering water. The front desk staff were cheery and polite, and the nurses and doctor were all pleasant and took their time with me. Once I was in the room I didn’t wait very long to see the nurse, then doctor etc.. maybe 2 minutes between each person. Validated parking is $2 which was nice too.

Teri Petersen

The staff here, at Urgent Care, from the lobby receptionist to the doctor is extremely caring & efficient. They all really listened & gave excellent service. The absolute plus side is that they take care of patients in a very timely manner. I arrived at the clinic at 3p.m. & completed my visit by 3:44. This short amount of time even included picking up meds in their in-house pharmacy. I highly recommend it!