SpringHill Suites by Marriott Raleigh Cary

Dee Dee Moss

This is a newer property, the staff was very friendly and accommodating. The rooms are rather large, decor is simple, yet modern. The bed was very comfortable. They offer continental breakfast and the pool is open 24 hours!

Reshaude Goodwin

I guess everyone has there own experience. So I was in town and decided to go with this hotel. Stayed for extended amount of time. I think the hotel cleaning ladies felt some type of way about not being able to clean our room when they wanted. Was told I would have to schedule to have it clean and because I never did it sure they felt some kind of way. They would knock on my door randomly for no reason and disappear. The stay at the front was a 2 out of 5 as well. They had someone young and new that wasn’t very helpful and confused me with my initial reservations over the phone and I just wanted everything to be clear upon my arrival. Of course that wasn’t the case and everything was confusing and wasn’t close to what I thought I would be paying. I paid 1300$ for my stay. I was then made aware of the young ladies mistake and confusion by an older woman with glasses, that seem to be a manager as well. There was a third person at the front that wasn’t the most pleasant and was never around at night time whenever I needed something or returned back to the hotel at night. There was barely ever anyone present for the entire week I stayed here. Then he made me feel uncomfortable for asking for towel or anything he would also be sleep in the back room. Caught him a couple times when I would come down in need of a towels or tissue. He would never give me what I would ask for exactly, and I would always have to settle for his attitude of some sort as if I was bothering him. He jumped out of the back room one time eyes 👀 looking sleepy and red and was startled by my presence. Ever since then it seemed like I did something wrong. I don’t know I’m not trying to make a BIG deal here but I am definitely BIG on customer service and would appreciate it if I could definitely speak with the OWNER of this establishment. There is definitely plenty more to my experience I would love to share with you and speak to you personally about! Thanks I guess.

David Alumbaugh

This is a terrific hotel but it's the staff who make it special. They are so very accommodating and willing to help make your stay even better. Can't wait to go back.

Reece Pegues

Breakfast isn’t great but free and edible. Room bathroom lock didn’t work and had no fan. Rooms were nice otherwise. Small bar in lobby closes so early, kind of pointless. Has a pool but very small.