Recology Sunset Scavenger

Category: Waste management service

Address: 250 Executive Park Blvd #2100, San Francisco, CA 94134, USA

Phone: +14153301300

Opening hours

Sunday: Closed

Monday: 9AM–4:45PM

Tuesday: 9AM–4:45PM

Wednesday: 9AM–4:45PM

Thursday: 9AM–4:45PM

Friday: 9AM–3:45PM

Saturday: Closed

Reviews

Graham Bennett

Aug 3, 2022

On 10th Ave. in San Francisco we pay for a Recology to go into the garage – they have the garage code - problem is they keep switching drivers and supervisors so nobody thinks to go into the garage to collect the trash and recycling. This happens at least once every couple of months. I get calls from my tenant saying the garbage is piling up and is unsanitary and that the recycling is overflowing. At present I am waiting for a call from Ron Sherman the district manager because I have not been able to get any satisfaction from any of the other supervisors that keep rotating. So far no call from District manager Ron Sherman. I guess the next step is Mario Puccinelli chief operating officer. My wife is an attorney so I suppose push come to shove after months that have stretched into years of this poor service… A lawsuit will be have to be the final remedy. Basically nobody knows what’s going on on that block and I assume on other blocks as well.

Grace alvarado

Jan 6, 2022

The scavengers guys are terrible my dad called them and they DID. NOT pick up our recycle or the garbage so I'm complaining about it my dad called they. Three or. Four times and still. Did not pick. Them up so what the heck is wrong with you. Guys!!!! 😡😡

John Chen

Nov 1, 2019

I made an appointment to exchange two small trash bins with the 32 gallon trash bin on Thursday the garbage pickup day. On Wednesday I went to put two small bins on the sidewalk curb. Next day I went to check it and found out they never came. I call them and they said they will come on next week pickup day. I put two bins outside again and they did not come again.On third week they asked me to put those two bins again and they only picked up one small bin and never gave me the new 32gallon bin. It has been three weeks and this is a simple job. I can’t believe it they still screw up the appointment.

Education Coordinator

Jan 16, 2019

Terrible service. I've been trying to get a bulky item picked up, but as far as I can tell they have basically refused to do this. After they forgot to pick up our bins after getting everyone else's, on the block I called. After a 30 minute wait on hold, the phone rep said they could not come the next day, but could after the weekend. Monday they came, but didn't pick up the bulky item (just the bins), which I had mentioned to them. So I called again, another 30 minute wait time, and this rep said they had no record of the bulky item request, but would come either that day if possible or the next day. They didn't come that day, and they didn't come the day after either. I guess I have to call a third time...

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Questions & Answers

is it possible for you to make it any more difficult than it already is to reach a human being working for you via telephone?

Louis Vabene | Aug 23, 2018
sherry murphy | Aug 22, 2020

I’ve been trying to set up service and keep hitting dead ends. Any suggestions?

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Will garbage be picked up on Christmas?

Kong Andrew | Aug 23, 2018
Bertha Rodríguez | Aug 23, 2019

Will garbage be picked up on christmas

Do you recycle mattress's & boxsprings?

George Gibbs | Aug 23, 2018
John Porter | Aug 23, 2018

Yes

Used batteries which bin do they belong in?

Nicolas Baltazar, Sr. | Aug 22, 2020
Stephanie Thomas-Keeton | Apr 24, 2022

You can also put dead batteries in a Ziploc bag and leave the bag on top of your black bin on trash pickup day.

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Where do plastic bags go

Anita Smith Christopher | Aug 23, 2019
Addie Schnirel | Aug 23, 2019

Clean plastic bags can be bundled into a translucent plastic bag no larger than a basket ball, and tied off tightly and placed in the recycling. Please do not place a single plastic bag in the recycling as it can jam the sorting machinery. Dirty plastic bags go in the trash.

Do I put sheets of styrofoam in the blue bin?

Olive Shaughnessy | Aug 23, 2019
John Porter | Aug 23, 2019

No, unfortunately you cannot. You can bring it to the facility on Tunnel Ave where it can be recycled but it should go in the trash (black bin).

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Why does my recycle under YOUR new program NOT get picked up??? I always have to call??? perhaps you need to reduce my bill since your not doing what I am paying for not to mention that this recycle stuff takes up too much time in my life to do...

D DAVID | Aug 23, 2018
Joela MacDula | Aug 23, 2018

What is your address so I can have the Operations Supervisor in your area investigate your issue?

Can I drop off compostable at the Recology site in San Francisco?

Mary Martin | Aug 22, 2021
RR Leland | Aug 22, 2021

If you mean Green waste, then yes.

Molded Styrofoam with recycling symbols stamped - blue or black bin? Thanks

Faylene Bandar | Aug 22, 2021
M Leung | Aug 22, 2021

All styrofoam goes into the black trash bin.

Given this is the holiday season can bubble wrap be put in the recycling bin?

victoria cowan | Aug 22, 2020
Mateo Marin del Real | Aug 22, 2020

Bubble wrap is best placed in the black Trash bin.

Where can I recycle my old microwave oven?

Barbara Bader | Aug 22, 2020
John Porter | Aug 22, 2020

Bring it to 501 Tunnel Ave. Or call 330-1300 for a bulky-item collection

Should I put food directly in green bin with no bag? What a mess to clean.

Diana Johnson | Aug 22, 2020
Nancy Bell | Aug 22, 2020

Yes, you can. But I wouldnt put wet or soft foods. Use newspaper to wrap it in or put in paper bags

what's the rate for residents now ?

huifen shen | Aug 23, 2019
Lana Yu | Aug 23, 2019

43.94 per month

Can i drop used tv's and others there

rachael mendez | Aug 23, 2019
John Porter | Aug 23, 2019

At 501 Tunnel Ave

What to put in the green bin?

susie Gin | Aug 23, 2019
Addie Schnirel | Aug 23, 2019

Food scraps including bones, food soiled paper (coffee filters, paper bags, paper to-go containers), flowers, and yard trimmings are great in the compost! Visit sfrecycles.org for more info!

Does anyone need to be home during the pick up

Lilly Ho | Aug 23, 2019
John Porter | Aug 23, 2019

Not if you leave it at the curb

Is there a charge for the blue bin?

Virginia Cruz | Aug 23, 2019
John Porter | Aug 23, 2019

yes, it's half the price per gallon as the trash bin

Tuesday garbage pickups. Are they supposed to be out this Saturday as the last two Saturdays or are we back to our normal schedule now?

Isak Lindenauer | Aug 23, 2019
John Porter | Aug 23, 2019

They will pick up this Saturday and your next regular Tuesday

When is the christmas tree pick up?

Arthur Chui | Aug 23, 2019
Lynell Stinson | Aug 23, 2019

Beginning 12/26 on your service day

do you pick up and dispose of old paint?

kristen mchale | Aug 23, 2019
John Porter | Aug 23, 2019

https://www.recology.com/recology-san-francisco/hazardous-waste/ You can drop it off at most hardware stores or recology's facility at tunnel and beatty

What if u have extra garbage

Tanisha Vandercourt | Aug 23, 2019
John Porter | Aug 23, 2019

Call them in advance 330-1300

can I bring a load to your facility. it is 3 bags of household trash

Owen Rutledge | Aug 23, 2019
John Porter | Aug 23, 2019

Bring it to 401 Tunnel Ave.

how do I recycle old transmission oil

Tony Ramirez | Aug 23, 2019
Francisco Frias | Aug 23, 2019

I pretty sure they do all oil's.

Why did my black and green bins not get emptied this morning??? Out in plenty of time.

Kristin Anundsen | Aug 23, 2018
Francisco Frias | Aug 23, 2018

I'm not too sure I know that there was the shooting on the bridge so I don't know if that might have affected it but you can call the office I think they're in there till 5:30 and they can answer that question a lot better for you

how do i get a new compost bin>? mine was stolen!

Betsy Bannerman | Aug 23, 2018
Francisco Frias | Aug 23, 2018

Call the office and let them know shouldn't be to hard to get a new one

Is the hazardous waste center at tunnel road also? I have paint to discard.

jaclynne roberts | Aug 23, 2018
John Porter | Aug 23, 2018

Yes. It runs Wednesday through Sunday 8 - 4:30.

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