Address: 1355 Adams Ct, Menlo Park, CA 94025, USA
Phone: +18887425877
Sunday: Closed
Monday: 10AM–5PM
Tuesday: 10AM–5PM
Wednesday: 10AM–5PM
Thursday: 10AM–5PM
Friday: 10AM–5PM
Saturday: Closed
Claire Yang
This review is for my UPS carrier Drew (not sure about his last name) based in Menlo Park. Drew was my UPS person for the past 3 and half years in RWC until I moved a couple of months ago. He is always friendly and professional. Every time my dog Nori heard Drew at the door, she hopped to grab her favorite toy to share with him. It’s safe to say he is one of Nori’s favorite humans and I think the feelings are mutual. 😊 I recently ordered medications for my dog but it got sent to the old address (my fault). Drew remembered Nori gets medication from this particular place (printed on the shipping box) and it’s something she needs to take everyday. He immediately reached out and got the package rerouted to my new address. Nori now will have her meds on time and can continue to be the happy silly dog she is. 🐶 Thank you Drew and thank you UPS for having such a wonderful person on your team!
Brian Bulkowski
Kinda slow because it's really a warehouse and getting someone's attention and having them walk and find you takes a while but they had my package and gave it to me, what more do you want? It was great really.
Ssss
I come here pick up my package, the woman work here on 12/17 morning shift is incredible. I arrived at 9:50 she told me open at 10am, while I wait to 10am she told me open at 11 am, i said twice google times shows open at 10. She just said 11 11. Bad experience!
Terri Mullen (MzT)
Service has gone downhill as our order everything online habits go hyperbolic. The last 2 deliveries from UPS have been a total miss. One was delivered for signature to a nearby neighbor - the address was wrong and the neighbor didn't pick up on it. Second and most recent was a work laptop which was delivered while I was not home, told it would go to the UPS store next business day by 1pm. It never went there and 2 days later I'm on the phone for 3 times. Nobody knows where the package is and customer service tries to help but all they can do is file a customer complaint. UPS, USPS, Fed Ex, On Trac, Google - who gets it right all the time?
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They don't have a phone number you just have to show up during their hours
Yes
I can give u the. Hub number
Just bring the cancelled shipment in to the ups customer counter, and they can help you.
Yes
I'm sorry, I need more information to answer your question.
You can get an return label with UPS but you will have to pay for the return label. Or ask Amazon to send you a return label as well. If it's an Amazon product and not a third party product Amazon should be able to send you a return label.
Yes, call them I. The am. Before it is loaded in the truck for delivery.Pick up at customer counter
depends on the person working at the time you pick it up...
Yes you can
Probably visit the warehouse and talk to a supervisor They've got a pretty strong union so might not help much. Also most drivers are cool so next time you see him just talk to him/her and let them know politely.
Hi there! If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.
U can also giv it 2 a driver
UPS did deliveries yesterday, president day
Is there a certain reason you need it
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