SF Fire Credit Union

Chelsea Eiben

Someone just hacked into my bank using a Wells Fargo ATM. I've spent countless time trying to report this. They finally sent me a form and said I have to FAX IT. Fax, are you kidding me?!?! YOU can email me a form but want me to Fax it back? DON'T BANK WITH THEM!!!!!!

sig wallen

I have every account here, I have been a customer since 1999, And I am a retired SF firefighter. This home equity line “officer” Jon, refused an equity line of credit of only ($30K) and would not accept my rental unit (built in 1960) in Marin as income. I declare the income on my personal taxes! I have separate home owners insurance on it as well. I didn’t meet the “guidelines”, no phone call to discuss how to work with me, just a stupid little text. I sent him paperwork showing my tax records and the ROBOT couldn’t think outside the box! I’m disgusted with the bank, which use to have our backs as firefighters!!!! I’ve never missed a payment on anything, I pride myself in this very simple fact. I only have one truck payment and only one mortgage. Nothing else is outstanding, absolutely nothing!

Diego Navarro

Worst credit union I’ve ever worked with. Avoid this at all cost. People always have an attitude when you call.

E. M.

Worst bank ever! Please choose another bank and save yourself the headache. I had fraud done on my account. Called in and told them. They didnt put a hold on my account. The fraudster took all my money over 3 days. All of this would have been stopped if they did their job correctly. Shame on SF Fire. Straight garbage.