Giant Food

Matthew Kowal

The Employees at this Giant food would not help me locate the fermented Kefir products. Use the Stone Rd giant instead where people go out of their way to help you find things and even ask, do you need any help? as you shop

zamira rodriguez

My sister went into this Giant and some random lady that worked there, blonde short hair, old, very Karen like… asked her for an ID to buy cough medicine. No problem, my sister went back to her vehicle to get the ID. She’s 19 the lady said you have to be 18. Then she started giving my sister a hard time saying her ID was fake and that it didn’t look like her because her hair was different. She talked down on my sister and it was highly upsetting. ITS FREAKING COUGH MEDICINE for goodness sake AND SHE GAVE YOU HER ID!!!!!! Why did you proceed to question her and talk down on her for having her hair styled differently in her ID? She STILL proceeded to say “ummmm… it’s illegal to buy cough medicine if you’re not 18.” In a petty tone even after showing the ID. This is ridiculous and disrespectful. What will you do to hold this employee accountable? Do better Giant.

Houda Mossaad

Overall this super market is ok for the exception of the bakery lady. I have never seen someone so nasty and rude like her. She will not help you at all . I asked several times for baguette knowing that they can make it on the spot if they run out she refused to do it after I was fed up i ask an employee to do it for and she made it for him. I couldn’t believe it they need to give more hours to the younger folks who work there . There always kind smiling and very helpful like the young man rashad I love him he goes above and beyond to help everyone.

B. Youssra

I came many time to this Giant location. I have never had any bad experience until today March 23rd at 6:30p. The person that was working in the self checkout line, was an old guy showing a lot of attitude for no reason. I was trying to scan my loyalty card and it didn't go through so the system was saying to call a representative. When he came, he told me with a lot of attitude why I'm calling him if I can just scan the card. He was very rude. I didn't want to make a big deal and complain to a manager just because it is an old person, so I just walked away without saying anything. But I felt that it will be very important to bring this to the attention of the Giant team in this location to prevent this from happening again. Unfortunately, This person needs a lot of training on customer service. Thank you!