Fair Oaks Health Center

Drazz M (Drazz)

Look, everyone says they are unprofessional but if anything they're more than likely stressed, understaffed, and underpaid. I've literally called from 3 different phones at the same time, and have been on hold for more than 30 minutes every time I need to make an appointment. I feel sorry for the staff because they're dealing with gross, sickly, and irate people which in turn causes them to be a bit more unempathetic each time. I've never had an issues with my doctor(s) but always when it comes to attempt to make an appointment. I hope the administrative services can enact ways to better improve the quality of scheduling, but since they're getting money either way they most likely won't. So screw those guys.

Jyoti Pal

Worst clinic ever. They don't answer the phone but call a ton for appointment reminders than could just be texts. You call and request you speak to your doctor and they call back asking why you called. Everything takes forever and there is no way of contacting your doctor or leaving messages on their portal. So inefficient and stall is rude at front desk--don''t waste your time here.

Scott Pense

It took a month from the time i called to set up an appointment to even talk to a Doctor. I was called 3 separate times on the day before my appointment (while i was working) to confirm the same information to 3 different staff members. Pure incompetence.... While the appointment itself wasn’t a negative experience, when i went to the facility to get my labs done, both the receptionist and nurse taking my blood were extremely checked out, impersonal and frankly rude. I was also supposedly prescribed medication by the doctor and the pharmacy (that i confirmed 3 time during my appointment confirmation) has no record of the prescription. This experience has added to my already negative feelings about going to health care facilities. Everyone I interacted with at this facility needs to go through some emotional intelligence training and realize that a huge part of their job is making the patients feel calm and cared for. 0 out of 10.

kingpin UKNOW

Terrible medical center. My daughter was born at sequoia hospital Thursday morning at 851am and was released with a healthy discharge Saturday night and I had an appointment for that coming Monday for my daughters 1st well check appointment literally 1 day after she was released, that morning when I went to leave for the appointment I had car troubles. Me and my husband share a phone which he had at work with him. I was unable to make it to my appointment and needed to wait til he got home at a time where I could call the doctors when they were open to reschedule but right away that day they contacted cps because i didn’t make my first doctors appointment but they never called our phone to check on us? My daughter was not in danger nor was she ill when she was released from the hospital and this place doing that because of a missed doctors appointment is a complete invasion of privacy and the most horrible thing you could do to two parents working hard trying to raise there babies. The doctor didn’t call us once when we missed the appointment because my husband was waiting to get a call at work to tell them about the car problems and reschedule but you guys call CPS instead? Then we go to our first appointment we rescheduled and every employee in this hospital treated us like dirt and had CPS there to take a look over our 1.5 year old son and our newborn baby girl? This is a nightmare story and i have never been treated so badly in my life. Oh and guess what the results were when we brought the baby in? She’s healthy, no jondice, has gained almost a full 1 lb sense she was discharged from the hospital. But that’s not good enough then cps comes to our hotel we’re staying at temporarily for work so my husband can help with the baby and be close to us for emergencies and once again nothing wrong there were good parents is what CPS told us. Thanks for the embarrassment and completely breaking our hearts as parents because getting a call from CPS really made us feel like we’re bad parents. Anyone that goes to this doctors office be aware these people are something else they don’t care about helping your family or children or they would have called when we missed our appointment! Real doctors care about there patients these people just really put us thru so much stress when we’re trying so hard to be the best parents we can be with a 1.5yr old son and a newborn baby girl. All I can do is thank God for the strength he gives me to overcome the devils attempts to hurt me and my family. Shame on you fair oaks your the worst doctors office I’ve ever been to in my entire life!