PostalAnnex+

Category: Shipping company

Address: 274 Redwood Shores Pkwy, Redwood City, CA 94065, USA

Phone: +16506229094

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–3PM

Reviews

sue nix

Jul 23, 2022

This location has two extremely rude employees. They made a mistake on my order and they turn around and denied it. This isn't the first time. They also seem to make up the costs for project one day I come in it costs a specific amount the very next day it's something different. If you ask a question the young man and lady are plain nasty. They treat the customer very badly. I really would give them zero stars but it won't let me post otherwise.

Shelby Howard

Jun 22, 2022

I had a very short notice same day print job and Sammy took care of everything and left me with no worries. I was located across the country and needed documents for a colleague and she coordinated everything and managed to get everything done and ready for him by the end of the business day. It’s rare that you find such great customer service and efficiency, but they managed to provide both!

Valentina Ch

Mar 8, 2022

I live nearby and use this postal service sometimes. The staff is always very polite and helpful!

mb

Jan 12, 2018

Postal Annex is great for my specialized mailings - and they keep a notary on staff! The wait is never long, and the staff is always skilled and helpful. There's also a nice selection of cards, as well as a limited amount of office supplies - the supplies aren't at Costco prices, but sometimes it's worth it to me to grab envelopes or post-its for immediate use. Can't beat this place for convenience, and the prices are reasonable. I might be able to save a few pennies on the USPS mailings by going to the post office, or a few pennies on UPS by finding a UPS location, or by finding a FedEx location... but this place does it all, does it quickly, and does it with a smile. Thank you Postal Annex!

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Questions & Answers

Can I get my passport photo taken here?

PostalAnnex+ | Aug 22, 2020
PostalAnnex+ | Aug 22, 2020

Yes! PostalAnnex can help you get your passport, including taking the photos and providing other information including forms for renewal or first-time.

Why is PostalAnnex a good choice for my home-based business?

PostalAnnex+ | Aug 22, 2020
PostalAnnex+ | Aug 22, 2020

We're located in your neighborhood, and we have all the equipment you'd need but don't need to buy: copy machines (for color and black-and-white), a fax machine (including a separate phone line ensuring voice calls don't interfere), mailing and shipping supplies, office supplies, even key-making at many locations.  PostalAnnex staff members are professionally trained to use the correct materials and expertise for each and every job. We treat your goods like they were our own. Plus, we guarantee our work.

What if we're talking about shipping Grandma's rocking chair or curio cabinet?  Can you do large items, too?

PostalAnnex+ | Aug 22, 2020
PostalAnnex+ | Aug 22, 2020

Yes.  As part of the Annex Brands franchise system, we can ship anything from a piece of paper to an ocean container, all expertly packed by professionals with decades of experience.

What's the value of private mailbox rental?

PostalAnnex+ | Aug 22, 2020
PostalAnnex+ | Aug 22, 2020

There are many reasons, but two are convenience and security. Many PostalAnnex locations offer 24-hour access, and with your permission, your PostalAnnex will accept packages and overnight letters from UPS, FedEX and the USPS, storing them safely until it's convenient for you to pick them up. Also, a private mailbox is a great way to keep your business customers and communications away from your home, providing safety for your family as well.

Do you offer packing assistance?

PostalAnnex+ | Aug 22, 2020
PostalAnnex+ | Aug 22, 2020

Yes. Whether you need assistance on-site or in-store, our years of experience in preparing thousands of shipments ensures your item will be packed to professional standards...one that the carriers will honor in covering your shipping against loss or damage.  If you need packing materials, we've got a variety of supplies for the job: packaging tape, labels, foam or bubble packaging and, of course, plenty of boxes in all sizes.  All designed to minimize shipping costs while maximizing protection of your valuables.

I'm moving my business, can you help?

PostalAnnex+ | Aug 22, 2020
PostalAnnex+ | Aug 22, 2020

Certainly. We can provide full moving services, including packing and transporting office equipment and furniture.

Do you offer coverages against loss or damage in shipping?

PostalAnnex+ | Aug 22, 2020
PostalAnnex+ | Aug 22, 2020

Of course, And if we do the packing, your items are covered for both loss and damage.

Can you ship anything?

PostalAnnex+ | Aug 22, 2020
PostalAnnex+ | Aug 22, 2020

Almost; the only real exceptions are hazardous materials or items prohibited by law

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