Raymour & Flanigan Furniture and Mattress Store

Stephanie Carpenter

We arrived at the store with a very specific request and Stephenie went above and beyond for us. She was able to show us in stock options and secure us the delivery date that we needed. She was patient, knowledgeable and flexible even with our three children in tow. Thank you! We will be back!

Sophie Greenberg

Ryan is a great salesman. He made picking out the right bed so easy for us. He is very personable and easy to talk to and has a lot of product knowledge. He listens to your wants, needs and concerns and was always close by when we needed him. 10 stars for Ryan!!! Can’t wait to sleep on our new bed!

Robert L

Top quality products and top quality staff. Victoria patiently showed us everything we wanted to see. She has expert knowledge of the furniture and mattress's. She listened and offered advice. I found the perfect powered reclining sofa and chair. Because of the amazing selection I finally was able to pick the mattress for my needs.I also bought very comfortable office chairs. 100% recommend Raymour & Flanigan

Gayle Brown

The store experience was good. The product and service afterward, has not been. I got my high-school aged son a Bellanest Imperial memory foam mattress, plus the mattress cover with warranty. After 1 year, the mattress has formed a permanent dip and offers no support. It's so soft, it compresses to the foundation. We unexpectedly moved out of the northeast, Raymour & Flanigan's area, about 8 months after purchasing the mattress. Trying to get any remedy with the warranty has been a dead end. The warranty doesn't mention at all what happens if you go out of their territory - they simply do nothing to make it right. They have your money, and that's all that matters. It is not feasible to do a mattress exchange from where we live now. Raymour & Flanigan customer support told me to contact the mattress manufacturer, see what other stores near me sell it so I can do an exchange here. They were THAT disinterested in communicating with me, they could not even LOOK at the sales order to see I bought Raymour & Flanigan's exclusive store brand. They offer no prorated refund to go toward the cost of getting a new mattress, in lieu of exchange given the circumstances. If there's even a remote possibility you will move out of their area during the warranty window, do not purchase anything from Raymour & Flanigan. If you must shop here for lack of other options, do not waste your money on their store brand, get a national brand. That way if you end up moving out of the area, you may have some chance of a more trustworthy company assisting you if your purchase should require repair or exchange.