Goodwill Southern California Store & Donation Center

rocio Wisniewski

Great prices. Big variety of items.

erin soto

The literal god of the thrift stores. Has the best items 10/10 would recommend coming here. Mikayla was the nicest employ very welcoming and helpful she needs a raise because I would come back to this store just for her. If you are ever in the area it’s a must to come here you can’t miss out on it.

Yolanda Rico

NOT happy with the new Goodwill rules since Covid 19! We cant try ANYTHING on so, if it doesnt fit...TOO BAD!!! If an appliance doesnt work...TOO BAD!! NO RETURNS OF ANYKIND! Not Happy.

Kevin Belcher

I love Goodwills, and throughout the years, they have allowed me to dress professionally for my job as a teacher and furnish my apartment with the essentials. However, there is something seriously wrong with this Goodwill. I’ve been here almost 10 times, and not once have I been there without being treated with incredible rudeness by one of the emplyees. A couple of weeks ago, I bought a pair of brown dress shoes for $20 that had to be returned because what I thought was leather was old wax coating that crumbled completely after only two hours of wear. However, when I returned the shoes within the 7 day window, they refused to accept the return, telling me that shoes aren’t clothing and are therefore unreturnable even though there was no way of knowing this policy. In case they try and say that it’s on the bottom of the receipt, I’m including it below to show the lack of information. However, isn’t finding out that shoes are final sale on the receipt illogical? Especially since they told me that it is not their job to mention it’s final sale when your purchasing it. They even tried to accuse me of switching tags, forgetting they had blue tags that week. After talking to two managers, they decided they would let me return it, but only if I found a pair of dress shoes right then that were at least $5 more than the original $20. This is a thrift shop we are talking about - one that I was going to in order to have shoes to teach in. Eventually, they allowed me to exchange the shoes for another pair that I had to find on the spot - a pair that was required by them to be $20. Luckily, when I found a pair for $14, a different cashier let me put the rest towards a jacket. The event took over an hour to handle. Today, I came to buy dining room chairs for our apartment. When I politely asked if someone could help me bring the 4 chairs to the front so they may be scanned, she mumbled “I’m the only one here, so I guess.” To prove she didn’t appreciate my asking, she purposefully clanged them together on the way up. When I decided to return to buy an old side table floor lamp, they told me the discount on furniture didn’t apply because the side table is considered an electronic - not furniture. I had 3 boxes of donations in my car to give them today, but I couldn’t give them to this Goodwill knowing how rudely they treat the people who come for help and/or to support their community. The donation will go elsewhere.