Los Angeles County Department of Public Social Services

Category: Department of Social Services

Address: 12000 Hawthorne Blvd, Hawthorne, CA 90250, USA

Phone: +13102587400

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Haris Akhtar

Aug 10, 2022

Lazy employees here and they tell people to do what they need to finish online. If that’s the case, why are you in the office? Waste of time and gas.

Soraya Salguero

Jul 8, 2022

I had to deal with the most incompetent lazy social worker. She would tell me she never received any paperwork I submitted, but when I told her I had talked to her supervisor and 5 minutes later the paperwork she said was missing miraculously appeared at her desk. I don’t understand how the have those people working in that field.

Janae Brand

Jan 11, 2022

I would give ZERO if I could! I somehow got put onto Medi-cal without my permission due to inaccurate information. Have been dealing with them for 3 months, Can never get thru or on hold for over an hour and half. Told my case was escalated to a priority ticket, which never happened. I am caught in some bureaucratic hell!!

gwen stephens

Jan 29, 2020

The most insensitive staff I've encounter in my 20 years of working in IHSS. They have no sense of compassion for the provider. Staff talk you as if your a issue has no merits. Social worker, not acting as though they can't do there job.( It's a sad day when you can't even get someone to just answer the PHONE.) THE SENIOR SUFFER WHEN SOCIAL WORKER NEGLECT TO DO THEIR JOBS. ALONG WITH ALL GOOD CARE PROVIDERS WHOSE REALLY DOING THEIR JOB.( A SAD DAY INDEED).

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Questions & Answers

Why y'all don't ever answer the phone

Dymond “m3m3” Simmons | Aug 22, 2018
Angela Estrada | Aug 22, 2018

I know right

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If they change there number they can at less tell us

Laura EBELING | Aug 22, 2019
michael carter | Aug 22, 2019

That's true. We sent out fliers with the phone center number but everyone didn't get it

Tried calling IHSS number no longer in service office on 120th Hawthorne do you have the number how do I get it

Zelma Muldrew | Aug 22, 2018
Mildred Evins | Aug 22, 2019

Always get none working numbers. Why?

Too many choices on the menu, why can't they give us easy number and a live person to answer questions. It is very frustrating!

LILIAN MORALES | Aug 21, 2020
michael carter | Aug 21, 2020

(626) 569-1399 (310) 258-7400 (818) 701-8200 These are the numbers to the Customer Service Center. A worker can answer you questions

is this the same place for ihss

Tony Riggins | Aug 22, 2019
michael carter | Aug 22, 2019

Yes. IHSS is on the third floor

Is this where I can get help getting a form for IHSS online to fill out?

Susan Kabelitz | Aug 22, 2018
Jeffery Herman | Dec 24, 2021

Hi my name is Jeffery herman my Doctor has signed the papers however I'm sure I'm getting very close to the 45 day dead line can I fax the paperwork instead of mail in

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Whate time is batter to call?

Amare woldegiorgis | Aug 22, 2018
Dominick Da Silva | Aug 22, 2018

Early in the morning or late afternoon

Can you go in person to this place?

Aleida Mejia Galan | Aug 21, 2021
Shiretha Moppin | Aug 21, 2021

No, not yet

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are you open ?

meredith siler | Aug 21, 2020
Chudi Okafor | Aug 21, 2020

No. Closed to the public till further notice. But services are still available online and through the call centers.

Who do I contact about updating my address?

Nicholas Curry | Aug 21, 2020
Michael Carter | Aug 21, 2020

Call 626-569-1399, 310-258-7400 818-701-8200 Customer service representatives can help you with that

If I sign up on the internet for my timesheets. Can I still get direct deposit? Or do I sign up for direct deposit first?

Toni Butler | Aug 21, 2020
Michael Carter | Aug 21, 2020

Sign up for direct deposit first. Then sign up to do your timesheets online

Why answer the phone

Latanya Hull | Aug 22, 2019
Michael Carter | Aug 22, 2019

I'm not sure what you're trying to say but if you're trying to reach us by phone please the customer service center 310 258 7400. They can help with any questions or concerns you may have

If the ihhs provider is a spouse is a fingerprint required

Susan Drawbaugh | Aug 22, 2019
Michael Carter | Aug 22, 2019

Yes. Anytime you are IHSS provider fingerprints are necessary

Social security card replacement from out of state?

Haven Alexis | Aug 22, 2019
Michael Carter | Aug 22, 2019

Go to social security office or social security administration website

Can i make an appointment

Juan Delgado | Aug 22, 2019
Michael Carter | Aug 22, 2019

(866) 613-3777 Call this number

There lousy cant even give them a star

Juan Garza | Aug 22, 2019
michael carter | Aug 22, 2019

That's really not a question. I'm sorry you're experience was negative.

Why isn't a correct working number listed for this building?

Vickie Dean | Aug 22, 2019
michael carter | Aug 22, 2019

Calls are routed through the call center (866) 613-3777.

Is this building open??? The gate to parking garage is locked. Where do you park

V Knight | Aug 22, 2019
Al “Xuan” F. | Aug 22, 2019

Holiday!

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Can I apply for ebt here?

Danielle V | Aug 22, 2019
D’Angela Marx | Aug 22, 2019

This office is for Welfare Fraud, MediCal and In home support. Theres a DPSS office 10 mins away on Charlie Sifford Dr. It is full service

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How much is it for the finger print and background check

Josh Cyrus | Aug 22, 2019
michael carter | Aug 22, 2019

That is the live scan building on the corner. Its a separate building. Same address but its Suite B. The phone number is 310-679-5000

Do they do the fingerprint background check here??

Daniel Vasquez | Aug 22, 2019
michael carter | Aug 22, 2019

There is a livescan office next door that does that.

What number to reach a operator to Ihss. Thanks

Ana Lopez | Aug 22, 2019
michael carter | Aug 22, 2019

(888) 678-4477

Your number isn't listed in the directory Need to updated

Belinda Nelson | Aug 22, 2019
michael carter | Aug 22, 2019

(626) 569-1399 (310) 258-7400 (818) 701-8200 We a customer service center where they will answer your question or transfer you to your worker

How can I contact Ms.Sweeney her number doesn't accept incoming calls! Thank you

Carol Mackey | Aug 22, 2019
michael carter | Aug 22, 2019

(626) 569-1399 (310) 258-7400 Try these numbers. We have a customer service center where they can either help you or connect you to your worker

I last worked for IHSS 3/2012 Do I need another background check and live scan done?

Lisha E Payton | Aug 22, 2019
hassan martell | Aug 22, 2019

Yes. Like he said

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Can i get a food stamp card at this office?

Saeed Hakmizadeh | Aug 22, 2019
michael carter | Aug 22, 2019

Not at this office. This office only handles Medi-cal and IHSS cases

what's the address to the location we are to sent W4 to.

Charlette Woods | Aug 22, 2018
Call me Mr. Tibbs | Aug 22, 2018

You have to go into local Dpss office.

When is the best time to go or the time that it's the least busy?

Betsy Michelle Thomas | Aug 22, 2018
Call me Mr. Tibbs | Aug 22, 2018

I would say middle of the week after lunch break.

How do I qualify for help with IHSS. I am doing full time home care for my sister with cancer, and is on chemo. I am unable to work now due to her needing me for various things

Sue Weinstein | Aug 22, 2018
Darlonda Bowie | Aug 22, 2018

Go to the public services near you and tell them your situation. They will in put your sister info in the computer to see if she qualifies. If so, they will get an evaluation from her doctors then, mail out a packet

How can I make ittai Martinez get help before she destroys her daughther...... my totally not caring.

Suil RotceH OnarraeS | Aug 22, 2018
T Diddy | Aug 22, 2018

What?

I need the number to the medical department there .

Wayne Gooden | Aug 22, 2018
T Diddy | Aug 22, 2018

I don't believe there's a medical department on site

How much does it cost for fingerprint and background check?

mark chism | Aug 22, 2018
Edgar Chavez | Aug 22, 2018

Qustion. About. How. Much. Finger. Printing Cost

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