McDonald's

Category: Fast food restaurant in El Paso, Texas

Address: 217 E Paisano Dr, El Paso, TX 79901, USA

Phone: +19155321903

Opening hours

Sunday: 5AM–11PM

Monday: 5AM–11PM

Tuesday: 5AM–11PM

Wednesday: 5AM–11PM

Thursday: 5AM–11PM

Friday: 5AM–11PM

Saturday: 5AM–11PM

Reviews

Ali Mrz

Jul 19, 2022

Ordered the 20 pc chicken nuggets online, picked up DT just to get them all dry and old...tasting like trash....where I had to put them!!! We were heading out and were left put without food as we had to board our bus soon!!! Really McDonald's, why can't you serve "fresh food!!!""

Veronica Moreno

Jul 19, 2022

To say I was VERY disappointed would be an understatement. Using the app we ordered to get a free iced coffee. Ended up ordering food along with the coffee. Fries must have been either over loaded into the fry basket or they pulled them out too early! The sauce packets seem to have been popped in the box and just been sitting there. They are disgusting!!! The chicken nuggets seemed to be nice and fresh, after biting into one I can tell they put them back into the fryer to heat them up. Management really needs to pay more attention!! The coffee had coffee grounds at the bottom and it tasted like trash!!!! Even for a free coffee I would expect more. Never will I EVER come to this location again!!! Very disappointed and that’s saying a lot! McDonald’s is never my go to because the quality never seems up to par, this has by far been the worst visit!!

Jacquita Guerrero

Jun 15, 2022

Update** I've been rather pleased the last two times I've gone. I've been attended quickly and have encountered friendly enough staff. The bathrooms continue to be an issue although not as bad as previous experiences. All in all not a bad experience.** Bathrooms always disgusting.... And zero customer service skills to be found. All staff couldnt care less about the store nor customers. Work on your customer service skills.... Make all staff take courses on service.... It's that bad. Even the Manager's..... Literally just fire everyone and start from scratch.....

Enrique Ortiz

Feb 21, 2022

Horrible service in this location. The cashier was helpful and when he didn't have customers to place their orders he would help out with putting out the orders for the waiting customers. The management is on the other spectrum, you can tell that the employees work in a fearful environment. This managers will publicly scold the employees. And, This restaurant doesn't provide refills on the drinks. Doesn't deserve any stars but will granted one for the service provided by the employee at the register.

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Questions & Answers

Because your employees are very despotic if the majority lives in Juarez

Manuel Reyes | Jun 30, 2018
Gabriel Alarcon | Jul 1, 2018

Porque son ignorantes, egoistas, despotas como el Presidente Enrique Pena Nieto. Y se quejan de Donald Trump. La ventaja de ellos nacieron en U.S. Right now I'm in Chattanooga Tennessee, and I get nothing 3d class treatment from racism. I'm born here served 26 years in the U.S. military, 3 combat tours. This WHITE people are just as bad. I can feel your pain, I survived it for 26 years. Had to suck it up for survival. I understand you because I've seen myself. YOU must complaint to the manager if not this will continue we MUST STOP egoistic people. Best advice.

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I think the place is terrible to deny the service just for not having a car As if the poor man's money is not worth I think they should change that rule 👎

Pablo Azpe | Oct 2, 2020
Armando Ramírez | Oct 3, 2020

Excuse me, I work there, but it is not for us it is a general rule of the company, when the dining room is closed, only cars are served by drive thru exclusively, if you don't like it, you can go a little earlier before closing the dining room

Is today the special on the happy meals

Gaziel Hernandez | Jun 30, 2018
Rodriguez R | Jul 1, 2018

Its every Wednesday. But idk if they still have that special going on.

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