Enterprise Rent-A-Car

Irery Delgadillo

They provide a really good customer service. The people are very professional and nice with clients. Probably I will go back one day or recommend it to friends.

Taylor Made

I’ve been trying to call for the past hour. So far I’ve dialed about 15 times in a row an let it rang all the way through. No answer. They are open. An when they do there is a high lack of customer service. They don’t answer the phone to say can I put you on a brief hood while I finish with a customer. NO. you can hear them say something an then you just get put on hold. The best part I’m actually calling to try and handle a bill!! Maybe this branch needs more training on phone etiquette. I just changed my review from 1 star to 4 an that is because of GRACIE!!! great customer service!! Can’t say the same for Austin. *shoulder shrug Thanks Gracie!

Roicia Banks

I had a minor accident that had my vehicle in the shop for a month. This location and staff were always nice and professional. I want to especially acknowledge and thank Katie for her attentiveness, initiative, and follow up. You have made this process stress free and painless, and you did so very professionally. Thank you!

Johan Moller

If you know the area or are even a first time user of that Enterprise facility, you'd know its not ideally located and a lot of road construction happening around it now. I had no choice but to use this isolated location for a rental because no rentals were available at Phoenix Airport. I was very impressed with the customer service. Even the vehicle, although a bit small for my bulky size was well kept and the representative did a good job in reviewing and explaining the rental for me. Even offered to drive me to my hotel, which was 20 minutes away from the location, if need be upon return. Two young well trained and very professional individuals spearheading this rental franchise. I say they deserve a raise, bloody good at what they do and I thank them.