Address: 9140 W Thomas Rd Suite B 101, Phoenix, AZ 85037, USA
Phone: +16238779025
Sunday: 5AM–7PM
Monday: 4AM–7PM
Tuesday: 4AM–7PM
Wednesday: 4AM–7PM
Thursday: 4AM–7PM
Friday: 4AM–7PM
Saturday: 5AM–7PM
LMichelle msa
Very disappointing that NOBODY answers the phone there. My coffee was made wrong and I'm at work and can't go back to get another coffee. Does this look like a Macchiato?
Tesha M
This place was a mess today, Saturday afternoon May 7th. Lazy, no work ethic, bad attitudes, poor communication, dirty, poorly trained and managed. They need to replace some, if not most, of their workers, at least during this shift. One of them looked like he hadn't a clue, doesn't know what certain donuts are called, and grabbed one with his bare hand. Another one is too lazy to take an order accurately and unable to make a drink correctly even after three tries. Even when no one is in the store, no one bothers to clean or empty the very full trash cans. Apparently working at a Dunkin' is beyond their capabilities. They should be embarrassed to provide the kind of service they do! Yikes!
Amy Burton
I have been going to this location for coffee for 2 years. The workers are always friendly, my coffee is always fresh/delicious/NOT watered down, they don’t run out of plant milk or syrup, and they have NEVER messed up my order. What’s more, Dunkin has terrific rewards and it’s super easy to earn free beverages and get deals on drinks. I honestly don’t get all the negative reviews. Thank you Dunkin for being awesome!!
NoOne 1473
Place is always great for about a month or two then the staff changes and nothing but disrespect and incredibly slow service for months at a time. This latest batch is so bad my entire house of (4 daily coffee drinkers)has chosen to never do Dunkin again despite being customers for years. The coffee is poorly made, then the workers blame the customer despite the workers inability to read simple instructions. Avoid this place and save your money.
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I did not ask you you asshole if not the company wey. Read the comment first
Short staff every time I go
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