Dunkin'

Category: Coffee shop in Phoenix, Arizona

Address: 9140 W Thomas Rd Suite B 101, Phoenix, AZ 85037, USA

Phone: +16238779025

Opening hours

Sunday: 5AM–7PM

Monday: 4AM–7PM

Tuesday: 4AM–7PM

Wednesday: 4AM–7PM

Thursday: 4AM–7PM

Friday: 4AM–7PM

Saturday: 5AM–7PM

Reviews

LMichelle msa

Jun 18, 2022

Very disappointing that NOBODY answers the phone there. My coffee was made wrong and I'm at work and can't go back to get another coffee. Does this look like a Macchiato?

Tesha M

May 8, 2022

This place was a mess today, Saturday afternoon May 7th. Lazy, no work ethic, bad attitudes, poor communication, dirty, poorly trained and managed. They need to replace some, if not most, of their workers, at least during this shift. One of them looked like he hadn't a clue, doesn't know what certain donuts are called, and grabbed one with his bare hand. Another one is too lazy to take an order accurately and unable to make a drink correctly even after three tries. Even when no one is in the store, no one bothers to clean or empty the very full trash cans. Apparently working at a Dunkin' is beyond their capabilities. They should be embarrassed to provide the kind of service they do! Yikes!

Amy Burton

Apr 15, 2022

I have been going to this location for coffee for 2 years. The workers are always friendly, my coffee is always fresh/delicious/NOT watered down, they don’t run out of plant milk or syrup, and they have NEVER messed up my order. What’s more, Dunkin has terrific rewards and it’s super easy to earn free beverages and get deals on drinks. I honestly don’t get all the negative reviews. Thank you Dunkin for being awesome!!

NoOne 1473

Mar 7, 2022

Place is always great for about a month or two then the staff changes and nothing but disrespect and incredibly slow service for months at a time. This latest batch is so bad my entire house of (4 daily coffee drinkers)has chosen to never do Dunkin again despite being customers for years. The coffee is poorly made, then the workers blame the customer despite the workers inability to read simple instructions. Avoid this place and save your money.

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Questions & Answers

What is their # Store?

Ana jenoveva Perez hernandez | Jun 30, 2019
Jose Martinez | Jul 1, 2019

It's short for Dunkin donuts

Read More

This place has propaganda in Spanish but the staff does not speak Spanish and they take a long time to assist the client

Centauro Deltoro | Jun 30, 2019
Centauro Deltoro | Jul 1, 2019

I did not ask you you asshole if not the company wey. Read the comment first

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