Hertz Car Sales Albuquerque

Michael Cutcher

Bought a 2020 tahoe with high miles but in good shape. Salesman assured me it is a good car and Hertz backs there product. I bought a good warranty, and reported some cosmetic issues. They schedule a time to bring it to them to be fixed, which they did. My parking assist quit working the day before and I report that at this time. They say it is my responsibility to fix it although I have had the car for less than 10 days. What a disappointment. they don't back there product. It will cost me $150.00 to have the electronics analyzed, then my deductible of the warranty I purchased just 10 days ago with the car. thanks for the bad service Hertz. Guess i should check if its been reported stolen.

Eric Mitchell

This place and it's sales staff are shady and will tell you anything to buy from them. I purchased a car in 2018, told I can purchase an extended warranty and if I have no major repairs, I will get a portion refunded at the expiration of the contract. Well it has expired and was told by Fedelity warranty that is not the case. If I did not rely on this outright lie, I would have never purchased the warranty. I also brought my daughter in and bought her a car a week later. Also bought the warranty as i was told the se lie by the same individual. My daughter was there, too. She heard it. I have called Hurtz several times, told to talk to a Don, but when I call he is not in, or in a meeting. What they did is fraud and I warn all others not to buy from here or rent from them. Shady practices and lack of even speaking to me or hear me out is unacceptable and I am taking it to public court and the Better Business Bureau, which they are not a part of. Shocking!

Mark Anaya

Eric, Daniel, and Ken were great to work with. Took great care of us as customers I would recommend them and even take people their way.

meagenrodriguez85

This was our first time buying from Hertz. We had a great experience from start to finish. Margo and Julio are fantastic to work with. And Bruce details like a charm and would highly recommend buying from them. I would say this was our easiest car buying experience we have ever had. We love our new SUV! And we will be buying a second car again soon. Thanks again for making it so enjoyable! -Meagen & Eric