Norco Medical, Springfield

Category: Medical supply store

Address: 302 Shelley St, Springfield, OR 97477, USA

Phone: +15413430304

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Cher Bearella

May 12, 2022

Norco received my doctor's order one day and the following day I have oxygen. After waiting for over a month for Lincare to deliver one phone call and a day to setup. Norco is the way to go; the employee/owners are so kind and understanding. The first time I called I spoke with Tanya the manager she made me feel like I mattered and listened to my needs. This company is where anyone should go that need oxygen supplies.

Charise Blodgett

Feb 17, 2022

The staff at this location is much more helpful than at previous locations I've been to. They don't question my request for more supplies and are always quick to ship it.

Breandan the Irish Mystery Lad

Oct 5, 2021

A huge change from my last equipment supplier!!! ALL of the staff were professional, skilled,, and wonderful. Extra gold star to Rick (Ricky) for suggesting the best CPAP mask that I have ever used. He had so many tips and tricks to offer. That is the kind of service that is needed. It is a pleasure doing business with them.

Kevin E.

Jan 29, 2020

This review is from my Nov. 2019 visit. I experienced excellent customer service from Rick and Lori at Norco Medical yesterday, as well as the man at the front desk when I first walked in (though I didn't catch his name). This was my first time here. I was greeted with a smile by everyone there and they provided me with all the CPAP supplies I needed. I was especially grateful that Rick provided me with information about my CPAP machine that I didn't know and made some adjustments to it that were helpful. Rick went above and beyond to make my experience a comfortable one. After my appointment with Rick, I got to sit with Lori and she was friendly and helpful, too. I appreciate that they provide reminders by phone or email and that I won't have to keep figuring that out like the last CPAP supply place I used for the last three years. This is a huge benefit for me to just wait for their phone call every three months and have supplies mailed to me. Seriously, how does it get any better than that? :-) While I was waiting, I also noticed this team of people working well for the other customers as they came in to buy supplies.

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Questions & Answers

Does insurance cover?

Sharon Gelisse | Dec 24, 2021
Norco Medical, Springfield | Dec 24, 2021

Hi Sharon, We need a bit more information to fully answer your questions about oxygen and billing. Norco supplies and delivers medical oxygen depending on where you live and will bill insurance on your behalf if we contract with your plan. Why don’t you give us a call at 541-343-0304? Thanks!

Do you deliver oxygen?

Sharon Gelisse | Dec 24, 2021
Norco Medical, Springfield | Dec 24, 2021

Hi Sharon, We need a bit more information to fully answer your questions about oxygen and billing. Norco supplies and delivers medical oxygen depending on where you live and will bill insurance on your behalf if we contract with your plan. Why don’t you give us a call at 541-343-0304? Thanks!

Do your carry quad canes?

Christine Colyer | Aug 21, 2021
Norco Medical, Springfield | Aug 21, 2021

Yes we do, give us a call at 541-343-0304, to find out about availability. We are open 8am to 5pm, Monday through Friday.

Do you carry shower chairs?

A Google User | Aug 21, 2021
Norco Medical, Springfield | Aug 21, 2021

Yes we do carry shower chairs and have several styles in stock. Feel free to stop by, we are open from 8am to 8pm, Monday through Friday. We will however be closed on Thursday of next week for the Thanksgiving holiday.

Do you handle walkers?

Betty Jo Broom | Aug 21, 2020
Norco Medical, Springfield | Aug 21, 2020

Hi Betty Jo, Norco carries a variety or walkers. Why don't you give us a call at 541-343-0304? We can chat about what you are looking for. We are open 8 to 5 Monday through Friday.

Do you carry small electric mobility scooters? Must be light weight, foldable and suitable for airplane travel.

Mary Bagshaw | Aug 21, 2020
Norco Medical, Springfield | Aug 21, 2020

Hi Mary, we don't currently carry the type of scooter you are asking about. However, we would be happy to reach out to our suppliers for information on what they have. Why don't you give us a call at 541-343-0304 and we can discuss your needs. Thanks!

Why would it cost thousands to rent a concentrater 2 months but use it for only 2-3 weeks, and use only 2 little green cylinders of oxygen? My 20 percentage of the bill is about $250. Why? Any low income programs available

Rosana Dornath | Aug 22, 2019
Norco Medical, Springfield | Aug 22, 2019

Hi Rosana, why don't you give us a call at 541-343-0304? We can take a look at your account and will be able to share more information via phone. We open at 8 a.m. today.

Do they deliver?

Rose Nute | Aug 22, 2019
Norco Medical, Springfield | Aug 22, 2019

Hi Rose, we do deliver some items for our customers. Why don’t you give a call at 541-343-0304 and we can find out more about your needs.

Do I have to have to have a prescription for every need?

Tammi Hart | Aug 22, 2019
Norco Medical, Springfield | Aug 22, 2019

Hi Tammi, not every item we carry needs a prescription. But it’s probably best to give us a call at 541-343-0304 to find out if what you need requires one.

do you have wheel chairs

nik | Aug 22, 2019
Norco Medical, Springfield | Aug 22, 2019

Hi Niki, We both rent and sell wheelchairs in a variety of styles and sizes. Give us a call at 541-343-0304 for more information. Thank you!

Do you have medical beds

William Hall | Aug 22, 2018
Norco Medical, Springfield | Aug 22, 2018

Hello William, we do carry hospital beds, in a few different styles including full and semi electric. Call us at 541.343.0304 and we can help. Thank you!

What time do the delivery trucks leave headquarters??

lisa taskey | Aug 22, 2018
Dad Haga | Aug 22, 2018

Varies throughout the day

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