Address: 27321 La Paz Rd Suite B, Laguna Niguel, CA 92677, USA
Phone: +19495461200
Sunday: Closed
Monday: 10AM–6PM
Tuesday: 10AM–6PM
Wednesday: 10AM–6PM
Thursday: 10AM–6PM
Friday: 10AM–6PM
Saturday: 10AM–2PM
SMP Bot
Awful waste of time. The rep made up answers instead of researching. Then he got tired of our conversation and passed me off someone else. I asked if this was standard procedure and the new rep gave some excuses that didn't make sense. He was also not knowledgeable and gave conflicting information. The overall feel is that they make up answers and say whatever feels easy in order to avoid doing any work.
Michael Pomerleau
Walked in to return equipment & get a new remote. Only two people working & multiple people waiting. What I thought would be a quick stop now means a return visit as I left without completing my tasks. Don't have time for this!
Megan Nathaniel
Out of every company in theUSA I loath it’s Cox for telehelp. Completely different story with the stores. Today’s experience was beautiful! These guys are professional and swift. Highly recommend skipping the phone help and going in. Great people
Nita Dealba
Very friendly customer service to start with. Easy understand they camp on time and the service and installation was perfect. Over all my Internet speed is super fast. I am so glad we are finally supporting local small business like this one. No more AT&T. Thank you for the great service monkey brains!.
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It can rip u off so watch your bills make sure your up to date on them because i was didnt have my bill and someone pulled a fast one on me said i was off my payments i wasnt i had someone check my pay stubs i was ontop of them. Now im two hundred short
COX TV offers two Channel packages: one is "Economy" ($45+), the other is "Essential" ($85+). The COX store in RPV refuses to offer the Economy package. Do other stores like yours in Laguna Niguel offer the Economy paxkage? How can I buy the Economy package?
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