Spectrum

Category: Cable company

Address: 2108 S Atlantic Blvd, Monterey Park, CA 91754, USA

Phone: +18668742389

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Leila Rose Valencia

May 5, 2022

Maria was so helpful and Kind. 10/10 customer service! Thank you !!!

Bee Bee

Nov 12, 2021

As I waited to be serviced, I saw how rude some customers were being treated. I gave the employees the benefit of the doubt, but I quickly came to realize once I was called that the employees here all hate their job and have horrible customer service skills. Don’t go here. You will only get frustrated. Spectrum needs to pay attention to this store because it’s giving them a bad name.

Antonio Salazar

Aug 14, 2021

Staff was rude, didn't engage. I was exchanging older equipment and he just took it from counter and tossed it in box without saying anything. Gave us new equipment and didn't even offer to explain steps to set it up. I just left and figured it out myself, (wasn't just plug in), has to activate it.

Melinda Steffen

Jan 12, 2021

Just drove 15 miles to this specific store, every platform advertised they were open until 9:00 pm. It's 7:15 and the assistant manager claims they are closed. The other employee literally printed and taped up new store hours as 3 other customers watched. I'm more than disappointed! Time for spectrum to put customers first. I just watched 3 other people drive up in disbelief that they're closed. There are 3 employees at minimum there and refusing to help us.

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Questions & Answers

Can inmake payments here

Lizz | Aug 22, 2018
brittany kranitz | Aug 22, 2018

Yes you can make paymemts at this location. There is a payment kiosk when you walk in or you can make a payment at the desk. Note that the kiosk does not give change. It accepts cash, credit/debit cards, check, and money orders.

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Can I return a wifi box here?

Francine Swift | Aug 22, 2019
Mark Rios | Aug 22, 2019

Yup

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Whats their direct phone #

Sergio Vasquez | Aug 22, 2018
Carlos castillo “La calandria” | Aug 22, 2018

Its right on the corner of 3rd and mednick

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