F&A Federal Credit Union

Category: Credit union in Monterey Park, California

Address: 2625 Corporate Pl, Monterey Park, CA 91754, USA

Phone: +13232681226

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

Angie Mendez

Jun 11, 2022

Excellent credit union with great perks. Cashier's are friendly and they provide excellent service. F & A has lots of additional events to help the patrons of this credit union.

Sophia Perez

Jul 7, 2021

Took almost $500 from my bank account and refuses to tell me where it went/refuses to acknowledge it's fraud. I was told over the phone "You don't know what you are talking about" and talked over several times. This credit union claims I sent that money to someone when I never did and tells me that no money is missing from my account when I can see it missing right in front of me. They have a legal responsibility to track my charges but refuse to do so. I've been a customer for years. Sad to see how they treat their customers. Don't go here - your money will disappear and they will claim you are crazy and nothing can be done.

burneez1

Jun 29, 2020

Our favorite banking experience from day one. Me and my family are so happy to have this great Credit Union. Customer Service is excellent and professional.

Tony Clift

Feb 7, 2017

Im not impressed and I haven't been for a long time. Ive been a member for over 31 years, and for the past 10, Ive only stayed a member out of loyalty to my fellow firefighters. Every car I have ever purchased, I give F&A first shot at the loan. I haven't financed through them in years, because the other credit union I belong to can always beat their customer service, and their rates. I requested a new visa card two weeks ago, the magnetic strip on my current one stopped working. Im still waiting for my new one. In a world where you can get almost anything overnight, waiting two weeks is just an other example of their non exsistant customer service. Ill be looking for a new financial institution to give my business to.

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Questions & Answers

CD rates for 1 year, $50,000?

Yo Oshiki | Aug 23, 2018
Carolyn Hicks | Aug 23, 2018

2.07 APY

My card was lost. Am I able to get a replacement at the branch?

cherrie hubbard | Aug 23, 2019
Marty McGrail | Aug 23, 2019

Yes. The chip in my debit card died, and they were able to issue me a new one in the branch, same day I walked in.

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Can I get a loan for a secondary home in Arizona?

Sheree Garcia | Aug 22, 2021
martin maldonado | Aug 22, 2021

Sorry I don't have an answer for that you need to contact and speak to a F&A loan officer

I wish the credit union would go back to offering automated services. I loved it and found it very helpful, especially when no internet connection available and when I’m traveling. Please, can we have it back?

Martha V | Aug 22, 2020
F&A Federal Credit Union | Aug 22, 2020

What remote services are you loooking for?

Hello. I’ve been a member since the 80s. I’m very satisfied with F &A. Can my mother become a member?

Martha V | Aug 22, 2020
F&A Federal Credit Union | Aug 22, 2020

Absolutely, yes!

Can I open account .. no I'd just yet .. only arrived yesterday

Pam | Aug 22, 2020
F&A Federal Credit Union | Aug 22, 2020

Hi Pamela we do require identification for membership. Once you get settled we would love to have you.

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Is the ATM 24/7 or only open during office hours. I stopped by at 8am when the office was closed and it was not working.

Kenna Garcia | Aug 22, 2020
F&A Federal Credit Union | Aug 22, 2020

The ATM is open 24 hours.

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Hello, my name is Gerardo Garcia Nerio. I have a bank account called Kinecta federal credit union and I was wondering if I can withdraw and/or put cash in my credit card in person? Thanks

Gerardo Alberto Garcia Nerio | Aug 22, 2020
F&A Federal Credit Union | Aug 22, 2020

Hi Gerardo, we are not Kinecta, but most banks and credit unions do allow for cash to be withdrawn and paid in person. I would be surprised if they did not. If you would like to confirm directly with Kinecta, here is their toll free number 800.854.9846. If you are asking if you can withdraw and put cash on your Kinecta at an F&A branch, yes you can do a cash advance to withdraw, but unfortunately no, we cannot take payments. I hope this answers all of your questions.

When I log into my account there is a pop up saying to check my credit score. I'm not sure if this F & A FCU related. I also saw the same thing on Amazon this AM.

Carmela Hobley | Aug 23, 2019
F&A Federal Credit Union | Aug 23, 2019

This is not a message from F&A. We do not run any pop up ads and will never ask for any personal account information.

What do I need to open an account with your bank?

Ian Rios | Aug 23, 2019
F&A Federal Credit Union | Aug 23, 2019

Hi Ian, You will need identification and proof of eligibility of membership. You can apply online at FAFCU.org “Join” and upload your ID, application, and eligibility proof or mail it in. A full list of eligibility groups are also on this page. Thank you for your interest in F&A!

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Hello, Malinda My husband and I just Purchased an Rv he is a member. Do the credit union refinance Rv loans?

Pies Before Broz Pie Shop | Aug 23, 2019
DAVID BARRERA | Aug 23, 2019

Yes at a higher rate than cars

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Can I request a car loan online?

SANDRA MELENDEZ | Aug 23, 2019
F&A Federal Credit Union | Aug 23, 2019

Yes. You can apply online for auto, signature, and home equity loans through online banking.

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How much are insuffient fund charges

Kelley Morgan | Aug 23, 2018
Marty McGrail | Aug 23, 2018

None, so far as I remember. Simply deducts from your savings account.

I want to apply for a credit card. I do not see anything where I can apply for one on this website.

Paul Duran | Aug 23, 2018
Marty McGrail | Aug 23, 2018

I believe you would already have to be a member, but you can apply when logged into your account.

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