Bamboo Panda

Joseph Davis

I called to place an order at noon for a combo plate. The woman tried charging me for a dinner combo (which is $5 more expensive and the only difference is a pathetic eggroll) and then she was rude to me because I didn't specify that I didn't want the dinner combo but the lunch combo. It's noon, obviously it's the lunch combo, but even more obvious is that she was trying to steal from me by selling me a dinner combo. That was the last straw, I've been going there for years and now I'm done. Moral of the story is don't try to screw the community because they will bite back, and that's exactly what I'm seeing from all of these poor reviews.

Hugo Juarez

Just moved to Fairbanks, my wife and my daughter were craving for chinise food. We choose to pick this restaurant, but the lady on the counter was very rude. Not just to me but for many clients coming to order. Please do yourself a favor and go somewhere else. What bother me the most was she yelling at an elder. First impression matters. NO RESPECT for CLIENTS!

L Rubillos

Extremely rude! I would give this a zero if I could! I called to place an order as I have done twice before. When the lady on the phone asked if I'd like to have a combo, I then asked what came with the combo. I received an annoyed reply. The lady suddenly raised her voice and said that "I do this all the time." - She mistook me for someone who asks too many questions, but ends up ordering something else. When I picked up the order, the lady was kind enough to put a menu inside the bag, But... She highlighted the combo section with "This is combo" and the non-combo section with "This is NOT combo." Very condescending and insulting. I'll go somewhere else next time!

Fat J

Edit: 3/31/21 I ordered from here about 3 to 4 weeks ago again, as I normally did once every 2 weeks, and my food was disgusting ... RAW CHICKEN... I opened up my sesame chicken meal, noticed a long thin tendon as I picked up the chicken to put it on my plate... I shrugged it off, sometimes they use scrap meat... Well I tried to continue on, when I picked up the meat to eat I noticed the texture was different. I cut it to see, RAW! I was so grossed out. I called to tell them and they did not seem to concerned. I drove back to get another order... They didn't applogize or act shocked that they gave me raw chicken! I took the replacement food and went home. The new batch was cooked, but the meat looked like scrap meat and I was so grossed out from the raw chicken I threw it all away. I have not gone back since. I was a regular, but noticed it started slipping, I shrugged it off... But raw chicken could kill someone it make them severely sick. I also couldn't believe how they didn't really seem to care. Makes me question how clean they are and their sanitary practices. I now order from hot pot from across the street. Below is my prior review from a few months ago, at the time I have a better review.: This place is pretty consistent with their food not 100% but pretty close. The vegetables are always fresh, the food's always fresh. I love their fried rice and sesame chicken. Also, their large shrimp mixed vegetables is really good. I used to not like their soups but my last order I tried their hot and sour again and it was really good somehow they changed it. I also like your vegetable lo mein If you call in for pick up there literally ready 5 minutes later, deliveries the standard 45 minutes. My takeout order is correct 9.5 times out of 10! My favorite Chinese food in Fairbanks. I tried other places and was always disappointed. Like: mushy rice, over cooked food, too greasy or not fresh. The picture is from DELIVERY! It was so fresh even though it was delivery, and -35F!