BMW Motorcycles of Eugene | Cascade Moto

Category: BMW motorcycle dealer

Address: 2891 W 11th Ave, Eugene, OR 97402, USA

Phone: +15413380269

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 8:30AM–5:30PM

Wednesday: 8:30AM–5:30PM

Thursday: 8:30AM–5:30PM

Friday: 8:30AM–5:30PM

Saturday: 8:30AM–4PM

Reviews

John Nelson

Jul 26, 2022

They used my contact information to spam me several times while I was supposed to wait to order a new bike. They spammed me by phone and email. Also, it’s a big red flag their email comes from iCloud and not from the dealership. Maybe that worked in my favor because now I have a new Ducati Monster that I love.

Mark Shoemaker

May 13, 2022

I brought in my ole' 2001 GS1150 to get new tires on it. Everyone was polite, professional and service was good. The only issue I had was when it came time to pay. I was quoted a price prior to service. AFTER SERVICE WAS PREFORMED I was quoted a 3.5% additional fee if I used a credit card. Look...I get it. Business' have to pay fees to credit card companies when customers use them, but I just think business' should inform customers that they will incur additional fees if using a CC prior to performing services (Not after).

Samuel Oas

Mar 29, 2022

Cascade Moto of Eugene really knows customer service. Recently moved to Eugene and they've made me feel right at home; their service department going above and beyond taking care of my Triumphs. Happy to have such a great dealer/service department here in west-central Oregon.

Megan Rabern

Mar 1, 2022

Super friendly and knowledgeable staff! The team at Cascade Moto Eugene made this an easy and fun buying experience. I couldn't recommend this dealership enough. Thank you Cascade Moto for getting me on my new Triumph! I absolutely love it!

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Questions & Answers

Is the outside speaker suppose to be playing music, etc while the store is closed?

Donna Doolittle | Aug 22, 2018
BMW Motorcycles of Eugene | Cascade Moto | Aug 22, 2018

Ms. Doolittle, As mentioned below, the music is intentional. We've had years of problems with people camping underneath our overhangs, as well as engage in elicit activity. Until we started playing classical music, we would come to work to find trash, needles, bodily fluids, human waste, etc. While we have a no trespass letter on file with the Eugene PD (EPD), they don't have enough resources to patrol for trespass violations as well as respond to accidents, burglaries, domestic violence, etc. Following many reported issues of problems during non-business hours and attempted break-in in 2017, EPD's Crime Prevention Specialist made a courtesy visit and praised us for using the classical music technique to deter loitering and trespassing; in fact, several studies have shown that transients do not like classical music in particular. So, the music getting your attention has achieved our objective of creating a safer environment for our staff, customers, and community in general.

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Does this place buy barely used riding jackets, or is there a place? It's a Milano Sport Jacket Large

Tony Orlando | Aug 22, 2019
BMW Motorcycles of Eugene | Cascade Moto | Aug 22, 2019

Hi Tony, While we don't buy used riding gear, we can recommend (as others have) that you place it for sale on FB Marketplace, eBay, or Craig's List. Also, there is a group that is organized out of First Baptist Church who may take gear as a donation. They have a youth program that integrates motorcycling (off-road) in their program. Thanks for asking!

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Did you previously sell truimph in the past?

Paul Skidmore | Aug 22, 2019
Brian Croft | Aug 22, 2019

They were not. As mentioned the Cycle Parts store down the street was a couple years ago. At this time, your closest Triumph dealerships are in Beaverton, Oregon (Cascade Moto Classics) and Gladstone, Oregon (Latus Triumph). Or the guys at European Motorcycles in Eugene will put you onto a sweet new BMW 🤤

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Do you rent motorcycles

Eli Harris | Aug 22, 2019
BMW Motorcycles of Eugene | Cascade Moto | Aug 22, 2019

We do not rent motorcycles. You'll want to check with MotoQuest (www.motoquest.com), as they have a location in Portland to pick-up/drop rental motorcycles.

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Can you PLEASE turn the music OFF at night?! I live in oak meadow apartments and now that it's hot I have to keep the windows open at night and all I hear is classical music playing all night!! It makes it so hard to sleep.

Han Colombini | Aug 22, 2019
BMW Motorcycles of Eugene | Cascade Moto | Aug 22, 2019

Thank you for the message. Playing the classical music is a safety measure for our customers and staff. Without playing the classical music, transient population make camp, leave trash and human waste, and create a nuisance and safety issue for both our customers and staff. Over the years we have tried a variety of techniques to mitigate this issue without any support from the City of Eugene. We began playing the music over a year ago and the issues disappeared; in fact, we were visited by the City of Eugene Police Department and learned that this is the preferred approach to dealing with the transient and homeless population. Until the City of Eugene addresses the transient and homeless population, we will need to continue this practice.

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how much what types and training

Arlene Moorhead | Aug 22, 2018
steve bryant | Aug 22, 2018

BMW and Ducati. Check out the website link for more, or call them.

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