United States Postal Service

Category: Post office in San Diego, California

Address: 3911 Cleveland Ave, San Diego, CA 92103, USA

Phone: +16192955091

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 8:30AM–3PM

Reviews

Max Eisenberg

Jul 23, 2022

Friendly, helpful staff. Sometimes slow, but nothing out of the ordinary. Good location, easy parking.

Ashley Kunzelman

Oct 7, 2021

Terrible, dishonest, customer service. Clerk clearly messed up on sending my package, it was returned back to me and the supervisor took no blame and said “we’re going to go back in circles nothing is going to happen, you gotta pay for it again to resend” don’t come here if you have to send something!

Anto G

Feb 17, 2021

Some of their staff is friendly but the manager of this post office is the rudest person you can think of. He closes the P.O. Box lobby about 5 minutes before closing time. Even though I’m a regular because I run an e commerce store, he closed the door multiple times on my face. It’s not okay to close the lobby room earlier and it’s just bad customer service overall to shut and lock a glass doors on anybody’s face refusing service to a customer who just want to pick up mail in the P.O. Box (granted even if its 5 minutes before closing time, it’s not closing time!). Especially to a repeat customers. In these moments you need a lot of self control trust me!

Jordan Masters

Aug 12, 2020

Been to this post office many times and have never been impressed with the customer service. But today I was especially blown away with how condescending Abel was. I came in today to mail a package and ask about a missing package. Instead of helping me or at least attempting to, he simply wrote down the address for a different post office and completely dismissed me. Quite literally said, “next customer” and summoned the next person in line. Safe to say I won’t be coming back to this post office.

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Questions & Answers

Do I need to make an appointment for passport renewal 2022 because things have change?

Jovel Downer | Apr 23, 2022
Juan Bernal | Apr 23, 2022

The post office in Hillcrest does not offer passport services but an appointment is strongly recommended at other locations,

Can i intercept mail going to my house?

Randa Titus | Aug 21, 2021
Araceli A. | Aug 21, 2021

I think the only way to do that if it's your mail, is to put a hold and then pick it up from the post office. If it's someone else using your address, you can report it to the post office and they might be able to do something, not sure.

I need to amend an address on a package

Laura Biszant | Aug 22, 2019
William B. Albert | Aug 22, 2019

If you have tracking on the package you can try to contact the location of where it is at this moment.

Is this the right place to renew expired passport? If so, do I need to make an appointment?

Calipzo Zapata | Aug 22, 2019
Michael Nagle | Aug 22, 2019

No they don't do that there they used to but not anymore

do you do passports?

Fritz Django | Aug 22, 2019
Gearoid Griffin | Aug 22, 2019

Yes they do

How to change the adress

Ninos Chanko | Aug 22, 2019
Range Cow | Aug 22, 2019

USPS.com you can do it here. It'll cost you a $1.05 on debit or credit card. Otherwise, fill out a card at the Post Office.

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