UPS Customer Center

Category: Shipping and mailing service

Address: 3577 Westgate, Pendleton, OR 97801, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 3–6PM

Tuesday: 3–6PM

Wednesday: 3–6PM

Thursday: 3–6PM

Friday: 3–6PM

Saturday: Closed

Reviews

Wild Bill

Aug 12, 2022

My package was severely damaged and things missing..but the driver STILL left it on my porch..not impressed with the service at all

wyatt Mitchell

Jul 11, 2022

The staff was a great help in fact they were the best help I've ever experienced in a place I have never in been befor!!! And I just want to say thank you

Dan Haug

Mar 21, 2022

Easy spot to drop packages. Friendly and helpful staff

William Quintana

Feb 4, 2021

Absolutely terrible service. Have always been able to overpay on COD deliveries with the remaining balance applied to the account. Today our driver (either named Kathy or Christy, can't remember), said they couldn't do it (event though it has been allowed multiple times before). She then through other drivers under the bus saying "they're new and probably don't know what they're doing". While trying to get her name, her bosses name and a number to reach out to resolve the issue she kept walking away saying "I have a time limit, call the 800 number". She also kept saying "well I told you the right amount so this isn't my problem". It is your problem - You've accepted the overpayment multiple times before without issue. Every time she has attempted to deliver she is in a bad mood / hurried & rushed and acts like it's an inconvenience to do her job. There's a reason UPS has an increasingly lower rating, poor customer service with no ability to reach out to anyone in a higher up position. What a joke of a company.

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Questions & Answers

Does this location scan Amazon QR codes?

Morgan Rauch | Sep 25, 2021
UPS Customer Center | Sep 25, 2021

Hello, I am sorry that will not be possible. The Amazon QR code must be scanned with your mobile phone in order that you could get the information attached to it. -Erick

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Does this location take Amazon returns?

Samantha Mattes | Jul 22, 2022
UPS Customer Center | Jul 22, 2022

Thank you for contacting us with your shipping inquiry. As long as you already have a UPS Return label, you may drop it at this location. For further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

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do this ups have a drop box

Demetrius Mcintosh | Oct 25, 2021
UPS Customer Center | Oct 25, 2021

Thank you for contacting us. If you need assistance, please send us a private message thru Facebook or Twitter in order to further assist you.

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Why ups deliveri my packages to the wrong address this is 2d time I have to report them...ti bbb.

Petra Quiñones | Aug 21, 2021
UPS Customer Center | Aug 21, 2021

Hi Petra, I am terribly sorry to read that your packages were delivered to the wrong address, ongoing delivery concerns can definitely be quite frustrating! Please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp. -Richard

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does anyone accept Spectrum returns?

Brian Childers | Aug 21, 2020
Dale Davenport | Aug 21, 2021

I was just told earlier this week BY Spectrum Rep to take my old equipment to any UPS store, they would scan and ship for me.

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Will this be included in the payments I already have and replace the non-functional fridge raider that I have

Heather Gillpatrick | Aug 22, 2019
Mike Derrickson | Aug 22, 2019

I think you posted this to the wrong business.

Can I ship via UPS or just pick up here in Pendleton

Charlotte Chicha | Aug 22, 2019
Mike Derrickson | Aug 22, 2019

Yes you can ship here. They are open Monday through Friday from 3 to 6 PM.

are you open today?

Terrence Farwell | Aug 22, 2019
James Cornelsen | Aug 22, 2019

The closest UPS store can help.

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