Pinnacle at Otay Ranch Apartments

Tanja Cantillo

As a resident for a little over a year, I’m pleasantly satisfied with my stay here. I pay a decent price, which didn’t increase much after my first contract, for a nice 2br/2bth apartment + garage. All of my maintenance work orders were fulfilled quickly and professionally. I love the location! I can easily walk across the street to the park or grab some good food. If I did have to complain about something it’d have to be the parking and the people. Can’t do much about parking, but I dislike having to park blocks away so I can have family over. As far as people, it’s all about the dog poop. Why!?! The complex provides trash cans AND waste bags for owners to utilize and STILL I see people letting their dogs use the restroom and not pickup after them. You can also tell when you pass a resident who lets their animal go on the balcony and not clean it right away (one of my neighbors do this frequently). And let’s not even mention the owners that can’t be bothered to put their dogs on a leash. I understand policing this would be difficult, so 4 stars. Still a nice place to reside.

Karla Orozco

Me and my husband went in for a tour yesterday. The apartment that the lady showed us was a 2 Bed 2 Bath. It was ok until I saw how disgusting the toilets were! Omg! A black/ dark brown ring all around the inside of both toilets! That is NOT ok. If that’s what they are showing, I would rather not live there! No thank you! I really should have taken a picture to show proof that I am not exaggerating but I was honestly just trying to leave at that point. The leasing consultant wasn’t rude but she also wasn’t friendly. Her attitude was more like we were an inconvenience and she seemed bothered to show us around. Didn’t even try to have a conversation, she stayed in the kitchen, texting or doing something on her phone. We saw five other places yesterday and this one was by far the worst we saw. The apartments are pretty expensive for what you don’t even get. 2,300ish for an apartment that has a garage and 2,100ish with one that doesn’t. I’m currently paying 2,400 at the place I’m living at and get a garage, an extra parking space and so many other amenities! Pinnacle is absolutely not worth that amount of money!

Wendy Castro

great area and nice units, except the one I am living in has possibly the worst windows. Not only are they EXTREMELY drafty, but if I don't deep clean them at least once a week, they will be black with mold. Our bedroom is constantly freezing because they are horribly insulated. That and our oven takes a million years to even get slightly warm.

Wilder G

Pros: nice area, mostly clean, helpful staff and quick maintenance responses. Cons: -Dog crap everywhere. That's more the tenants fault than management. The only way management could enforce it is if they install 360-degree view cameras and track every dog owner as soon as they exit their unit to follow their every move and make sure that they gleefully pick up the dog crap. If you have a big horse or a little rat and you leave their crap in a community grass area where kids play, you might be an a-hole. -The structures resonate sound very easily. Not really management's fault, but if you have a dog that barks at everything, or if you're going to yell at your wife for not knowing the concept of NFL football, everyone will hear you. -The structures are also not for the heavy-footed. Not really management's fault (I don't work for management, I am just being realistic). It depends on the neighbors. If the upstairs neighbors realize that it is not courteous to do Dance Dance Revolution at 1am, then you have cool neighbors. If they don't give a damn and have stomp competitions at 2am on a Tuesday just asking for a call be made to the Chula Vista PD, then your neighbors are a-holes. -No security whatsoever. I had my thousand dollar mountain bike stolen from a 2nd story balcony. The perimeter fences are only meant to keep out dwarfs, but even then all they have to do is turn the knob because there is no security. There are 2 main entrances to the whole complex, one gated, and one open wider than a hospital or legs after midnight for anyone to get in. That all could use an upgrade, but it would be costly, and if done, the tenants would feel the gut punch on their rent. Overall a decent place to live. I've lived in worse, but the biggest problems the place has are the few a-hole tenants that don't respect other people.