STCU: Northtown Square Branch

Category: Credit union in Spokane, Washington

Address: 4727 N Division St #105/106, Spokane, WA 99207, USA

Phone: +15093261954

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Aaron LeBlanc

Jun 8, 2022

As always STCU was extremely helpful with all of my checking account needs, security, and ease of use. A special shout out to Angel and his amazing customer service today.

Dani Strong

Jul 23, 2021

Best bank ever! After waking up to my checking account being over drafted and promptly having a panic attack, I drove to my closest STCU branch where I met Samantha! Not only did she calm me down and immediately figure out what the issue was but she also took the time to ask about my life all while typing away! 30 minutes later with a new card in hand, I walked out smiling and ready for the weekend ❤ Thanks Samantha D

Nancy Sonduck

May 26, 2021

I love STCU. It is easy to get to for me. Asher, my service dog, loves their dog cookies. They are ultra friendly and if you make a mistake, they don't make you feel dumb...they just clear everything and start over. Start an account today and watch your money grow! Mine is! I would say, "See ya in line"...but there rarely is one.

jungandi100%me

Dec 20, 2020

dont know about this branch. inside once you get into a branch , if you can get to a branch, everything is lovely. but telehone banking is the worst telephone custo mer service i have experienced including amazon comcast ebay paypalllbean talbots nothing is as annoying as stcu and nobody promises more than stcu. 45 minutes or more is typical. i end in tears everytime . it is dreadful. it is incompetence , plain and simple did i mention the soundtrack the mandatory angst provoking noise ? im going to find another bank no stars . no stars too many wasted hours .... so many .

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Questions & Answers

why is it that you refuse to answere the phones at every branch, i should not have to go out and come down to my bank everytime your system locks me out online or need service,

TommyJoe Stiner Sr | Aug 21, 2021
Josh Rm | Aug 21, 2021

Customer service is a double edged sword so I understand your frustration. Solution? Buy a prepaid visa and order alot of the exact same thing " cup of tartarsauce" from zips and keep sending them to your branch 😈😈😈 eventually they will get tired and ask where they keep coming from once they contact you everything will fall in place and they will rectify there mistakes 👍👍

Is the lobby opened for business?

John Beekman | Aug 21, 2020
STCU: Northtown Square Branch | Aug 21, 2020

Yes, it is!

What you got for retired seniors? Fees? Checking accts? Savings? Direct deposit?

Tex Hunter | Aug 22, 2018
Shannon Richards | Aug 22, 2018

Stcu is so helpful in any needs you have. They are the best bank I've ever been with. Go in order call them...you won't be disappointed!😬

Does this location have an atm available outside of business hours?

Anaya McKeen | Sep 25, 2021
Jess Albright | Sep 25, 2021

Yes it does..2 of them..just built brand new.

Is the lobby still open for business

Elizabeth Merrifield | Aug 21, 2021
STCU: Northtown Square Branch | Aug 21, 2021

Yes, the lobby is open during normal business hours. Branch hours and directions can always be found at stcu.org/locations.

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Can I make a loan? Want to make a loan of 800 ?

Kitty Mixed | Aug 21, 2020
STCU: Northtown Square Branch | Aug 21, 2020

Hi Kitty - Come into the branch and we'd be happy to look into that for you!

Can i withdraw money without my debit card

Aaron Gilbertson | Aug 21, 2020
Kurt Stranne | Aug 21, 2020

Yes

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Does this branch have a Notary?

Sharon Stern | Aug 22, 2018
STCU: Northtown Square Branch | Aug 22, 2018

Yes, branches do offer notary service. We would suggest calling ahead to schedule a time to ensure that the notary is available when you arrive.

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