Global Credit Union

Steve

Wonderful credit union. I'm a small business owner and Global has helped me and my small business grow and prosper. I think the only ones posting negativity about these guys and calling them thieves are the ones that don't make their payments on time. Look in the mirror. Thank you Global

Bill Toney

Today a banker yelled at me from across the room to put my mask on. So I complied but one desk away was a man with his mask on his chin. He was an employee. This is typical of the kind of treatment Global Credit Union gives its customers who’ve held accounts for over 10 years. I’ve been questioned by a teller if my pay check was legitimate because “well most people just get direct deposit.” I get the feeling they no longer want my business.

greg tipton

So I was just informed that Global CU charges an "INACTIVITY FEE". What does that mean you ask? Apparently if you do not use your debit card at least once a month they feel that they need to charge you $10...PER MONTH! If you have ever tried to talk to someone from Global you could only imagine my frustration trying to get an explanation. All that I was told was that it was in the schedule of fees pamphlet when you open an account. Be careful when depositing you hard earned money! UPDATE; Elizabeth contacted us and credited our money back, thank you.

Kim Forsman-Anderson

I've been banking with Global for 7 years at the Shadle Branch. I was married 3/28/2015 and my last name changed, but remained hyphenated. I haven't gotten my Driver's License updated as my new last name after the hyphen is the only thing that changed and I have my. Social security card with the correct name on it which is LEGAL ID. I just double checked with my attorney. I have been doing the same transaction, a shared branching transaction, for the last year, without any trouble. Today I walked in and all the tellers are all new and in training and someone is training them. I am told since my last name on my DL doesn't match I can't do my transaction! They go as far as to call my credit union, which I confirmed approved the transaction on their end, and said the decision rested with Global. The Trainer came out and said my CU denied the transaction. I am now going to close my Global account after I speak with Jana the branch manager. The Trainer also told me that the rules changed in the last 30 days that is why they couldn't help me last month and NOT today. That was also a lie. I'm very upset with the service I received and for being outright lied to. I will be letting everyone I know about the experience I had today.