Public Storage

Mike Davis

Great customer service from Brenda! I came in the office and she was with someone at the time and acknowledged me walking in and smiled, said she would be with me shortly. That kind of customer service isn't really around anymore. Thank you Brenda for your smile and answering all my questions.

mary turbett

Brenda is a very, very pleasant and informative lady who answered every question I asked in detail. She also made me feel welcomed. She was not pushy, was very patient, was polite and very, very friendly. Brenda treated me like family, which for me that is very welcoming. Although there is a storage place closer to me and much cheaper, at this time, because of her professionalism, I’m choosing to stay here for awhile.

Mike Johnson

Miss Brenda and Miss Terea (or is it Teresa??) were beyond kind and helpful to me and even did it on their lunch break. They went out of their way, even for what constitutes good service, to help me. They answered all my questions, actually helped me find something better than what your central call center had. (also a shoutout here to a guy named "Johnny" at said call center who was also one of most helpful and naturally courteous people I've ever talked to)... My need for this storage unit was because a "life grenade" sort of blew up on me, and this level of service and common courtesy was unexpected, and frankly flabbergasting. I thought things like this were long gone. Thank you public storage. Top to bottom. Seriously. C.M.S.

Onesti Strong

Kelly was amazing!!!!! Had problems accessing my gate code for entry, took a little time but her customer service skills and ability to communicate and be personable made the wait feel like seconds!! She’s truly an asset to your company