Sears Appliance Repair

Frank Tramontozzi

Was told nothing wrong, put food back into the refrigerator and freezer. Everything melted and went bad the next morning. Useless!!!

Michael Leavitt

My appointment was between 10am and noon. The technician showed up after 7:00pm. I wasted my entire day waiting for him. I believe the technician is being over scheduled and I should be compensated for my time.

E B

The Sears technician came unprepared, didn't have proper tools to open the dryer, blamed it on me, because I wasn't too descriptive with the problem! The visit was rescheduled but the tech didn't show up and Sears decided to move the meeting to next day without my knowledge. Needless to say I was not able to accommodate and sit at home another day waiting for tech to show up or maybe not. Also, the diagnostic charge came up on my credit card as the full repair. Never again I will deal with Sears and their unreliable technicians.

Ruth Natanson

The repairman was very good but he had no notes about what I had asked for and it took several calls to set this up. A most annoying process. Fortunately he was able to fix the hoses as my condo is now requiring braided metal hoses which I had requested and paid for. I also had my dryer repaired through another contract with another company and they were much more efficient in scheduling and follow through.