The Home Depot

Michael Lamb

Went there to pick up an online order and their process and setup to handle these was horrible. The line they wanted you to get into was not evident, and passed through where people could be being checked out. They took forever to process customers. They should separate returns and pickups. One fella came in from outside waiting 20 minutes to get his item brought out to him. This area and staff need a better system.

Chris Lan

Customer service center gets 5 stars. But the flooring department is a joke (young woman was very nice but the rest were just miserable). People who don’t want to listen and are just having meltdowns and being rude. Got me the wrong carpet, I asked him to double check, he didn’t want to and what do ya know, he was way off. I get employers are desperate for help but damn, it would have been easier if I could just do it myself.

Joe Toohey

Nobody could find the 90 bags of rubber mulch that was somewhere in the store. Customer Service was puzzled as they could see it in the inventory. Enter Dolores the Home Depot problem solver. She located it on the top rack and retrieved it. Went back to Customer Service and was offered an expedited checkout and my Military discount.

Vitaliy Glotov

Store usually has all your needs covered. Staff is usually knowledgeable and helpful. Finding them though usually takes some effort. Return policy is good. Isles sometimes get blocked by ladders and boxes (see pictures). Self checkout is streamlined. Especially appreciate the removable barcode scanner.