Biddeford Auto Wash

Steph Beaulieu

Was busy but it went by fast, and lots of suds going through the soft touch. May consider getting a fast pass for here!

Mark L

Update: I got them on the phone this morning and they gave me 2 codes for the same car wash selection that I had the problem with last night, so I ended up getting 2 for the price of 1 instead of getting shorted. They had some equipment issues last night. They aren't really fast about returning calls, but they did set this right and even threw in an extra wash. I've used this carwash before and I've always been happy with the results. They came through for me. It doesn't get any better than that. Original review: I got off the highway last night after a long trip home and wanted to wash the salt off my car about 9PM last night. They had the two "touch free" lanes open so I pulled into the one closest to the exit. I made my selection. I chose their top of the line wash since the car hadn't been washed or waxed in a while and it asked me to scan a gift card, then to make payment. I didn't have any gift cards so I went to payment. I put my card in and it never recognized my card, so I figured my card had too much pocket rash and I tried to put in $22 in cash, but it wouldn't even take my cash. It just kept cycling me to scan a gift card and to make payment. Ok, no big deal, looks like they're having some computer problems but it hadn't accepted my payment so no harm, no foul. I backed up and went to the other lane where I'd just seen another car pull in without issue. I still had the cash in my hand, so I didn't try the card., I just used the cash. I made my selection, fed in a $20 bill and two $1 bills and waited for the other car to get done. When the other car pulled out, instead of the light going from yellow to green and the door opening, it throws up a pinkish purple screen that reads "Not in Service". I pushed the help button after waiting a few minutes and it gives me a number to call and leave a message. While I was on the phone the thing reboots and comes back to the selection menu, ignoring the fact that I'd just paid for a wash. Bummer.

Casey Hayes

I've been washing my car here for years. Works great and fully automated wash. Take off any hitch or roof rack before going through. One time I tried going through with a hitch mounted bike rack and the water jets got caught on it. The staff were nice enough to reset the wash for me and I went through again without the rack.

Colin Cunningham

Took my car through this car wash and paid $11 or $13, can't quite remember. When I got home I saw that the wheels had hardly been touched and the overall job was poor. Went back and complained to the attendant who took pictures (as did I) and promised that the owner would "definitely" be in touch with me. That was a month ago and I'm still waiting for a call from anyone. Terrible service. UPDATE TO PREVIOUS REVIEW...Owner, or someone in charge, called and offered me a second wash at no cost. Needed to know when I could make it back to have it done. I opted for Saturday, 9th June, '18. I arrived at 1.57 to find no-one in attendance. Checked the office and wash areas but nobody there. Went shopping and returned an hour later, still nobody there so it's obvious that these people simply don't care about negative reviews and just want to take in the money. This is just an insult to the general public.