El Chaparral Apartments

Kaylee Smith (Kay)

We have lived at El Chaparral for a year now, and I would definitely recommend these apartments to first time renters (they made the process straightforward and easy to understand). There is also security in the area which is an added plus.

Krystle W (thedeaddollie)

I lived here for four years because it was so cheap that I could afford school as a single mother. The price is good for the size, but you get what you pay for. Rent went up every year but only one improvement was facilitated during those 4 years. The balconies would crumble beneath your feet, were fixed directly to the building, and had no support. Someone fell through and sued them, so they did finally replace the balconies. That was the only improvement during the four years I lived there. The walls and ceiling of my apartment had deep cracks in them as if the neighbor above me was going to fall in at any moment. The people below me had their apartment flooded several times in the same year because of plumbing issues. My sink backed up regularly because the neighbors were putting rice down the sink. Maintenance does very little to resolve issues. When I moved in, the oven was dirty and the dishwasher rack was broken. It remained this way all four years. My kitchen sink hose was leaking when I moved in and every time I reported it they replaced the same piece without the issue being resolved. My toilet leaked where it should have been sealed to the floor. Additionally, the cabinets were so coated and paint that they were flaking and peeling. It is clear that they do not clean them, they just paint over the dirt. All of the windows are drafty and leak, resulting in black mold on the windows A couple of them you could see clean outside through the gaps. Considering how poorly the windows are fixed to the building, you can clearly hear everything outside as if the windows are open. The same goes for your neighbors or anyone in your building. They have two washers and two dryers available, but it's only two washers for 22 apartments to share. The washer and dryers break down frequently and take your money. The office is not responsible for these washers and will not help you with issues. You have to call a third party, which usually does not refund you. You're much better off going down the street to the gateway laundry. The office is simply one of the apartments, there's no physical office building or amenities. The office ladies are racist, as well as smoke and have pets in the office frequently, resulting in a poor, but accurate, image of the apartment complex. A month before I moved, I gave them my new address. I submitted two changes of addresses during that time and frequently had to pick up my mail at my new house. Five months after I moved, they submitted a bill for the apartment to a collection agency for the apartment I previously lived in and intentionally gave them the wrong billing address. I would never recommend this apartment complex to anyone.

Shelby Elifrits

I would absolutely not recommend these apartments to anyone. The office staff are rude and condescending. They try to treat you like you are stupid. The maintenance people are extremely incompetent and never know how to completely fix anything. I could do a better job fixing it myself. Nothing is ever done in a timely manner. I've had so many problems with them fixing anything at all including my air conditioner that they refused to come look at for over a month and was non-functioning. The decks on almost all of the apartments are practically falling off the building and they are too cheap to fix them. Mine is so rotten that when you walk out on it the board bow and crack. It is not safe at all!! The power goes off at random times for no reason and stays off for over an hour. Nobody seems to really care to try and fix it. I spoke with some other residence that had lived there for awhile and they said that its completely normal and has been that way for over 10 years. There are over 20 feral cats that just run around the complex that people feed but no one seems to want to take responsibility and fix any of them so they stop reproducing. Obviously these people that own the apartments could care less about them. Save yourself the trouble and frustrations and just don't rent from them. If i could give less than 1 star I most certainly would. I will most definitely not be living here any long than is necessary.

Alexis George

The apartments are alright for the price I suppose; however the paint is cheaply painted on, tile is coming up in the bathroom, and the residents are extremely loud at all hours. The washer and dryer units are constantly breaking down and the office staff consists of middle age women who do not listen to others opinions or sides of stories as well as HUGE gossips. Not a bad first place to live but you won't want to stay long after settling in.