Shockwave Trampoline Parks

Cindy Lee

Everything was going well and everyone was having a good time until an employee who started her shift later showed up and was throwing rules and lecturing my younger siblings…. I saw it the first time when she started yelling at them. They were jumping in place and talking (keep in mind they were not aggressively jumping since they were conversing) when an unsupervised boy (small boy, Maybe 3/4 years old) came and started jumping with them bc he thought he was having fun with them. They calmed the jumping, literally their feet was not even off the trampoline. But since the boy was so tiny he’d jump a few hops and then stumble. Without hesitation the employee did not evaluate the situation and started going off at my siblings saying they could really hurt this kid and it could lead to serious injuries. She was NOT friendly at all and was quick to judge. We just walked it off and distanced ourselves from other jumpers who were not part of our party. Some time later my siblings came back and sat down at the table and told me that they were yelled at by the same employee for sitting down on the trampoline side lines. As we were leaving the place, that same woman watched us leave. I truly believe that we were targeted by this woman. Shockwave, why are we being yelled at for taking a quick rest? Why are we being yelled at for something that could have been communicated more professionally? We were NOT a group of teenaged kids, we are young adults who were willing to talk; nothing we did was aggressive and it’s not like we did not listen.

Charity Ludvick

Great place for kids party 🥳. Made my sons 5th birthday the best day ever.

Michael Baarson

It was fairly small and a lot of the attractions were worn out and need repair. The rock walls were closed and we couldn't use them. The website was misleading and we were told "they lost access to the website". There were around 6 people working and 5 of them were behind the register on their phones and not working while 1 was out on the floor. There was no enforcement of any rules whatsoever, thus leading to a lot of rough play, because of no supervision or rules. My son was jumping in the air bag pit and my wife and I were watching him when a kid he was playing with (who was not being watched at all) jumped on him and hurt him. When we told the employee she said "yeah they haven't been listening and if they do it again they will be kicked out." Would not recommend to those with younger kids.

Rainbow Alaska

My son had a blast there. Several of the activities were being remodeled. We used a Groupon which was great.