The Palms at Laguna Niguel Apartments

Category: Apartment complex in Laguna Niguel, California

Address: 28188 Moulton Pkwy, Laguna Niguel, CA 92677, USA

Phone: +19492697858

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 10AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Shikha Patel

Jul 2, 2022

Moldy units. Use cheap grout and never respond to inquiry yet they say they are on top of it. Been 4 months now.

Bella Martinez

Feb 2, 2021

This was my husband and my first apartment. We lived here for two years and it was a wonderful experience. Maintenance was always wonderful, if we ever had an issue, staff was quite nice and I love the location–right near the freeway, shops, nice parks, movie theater, restaurants, trails, etc. Our apartment was updated and nice. The cost of rent is also quite low compared to other apartments in the area. When we left, we didn't clean the apartment much and left a few things that needed to be mended, but we still received a decent amount of our deposit back. I personally never really used the pool, gym and amenities so can't comment on that. We ended up moving closer to the beach and the management company who manages our new apartment is pretty terrible and makes me wish we'd stayed at the Palms longer some days.

Dan (Meat_Walloper69)

Dec 30, 2017

I have lived in this apartment complex for 2 years when I first moved in for the are rent was barely reasonable. this places is truly a joke they are trying to raise the rent in 2018 to 1800 for a one bedroom apartment. To start the paint in the walls wash off with a basic cleaner everything falls apart cabinets fall off even the bedroom doors fall off. the bathtub sealing peels of i have hade it re-done twice. Constant water leaks anywhere imaginable. in apartment bug infestations huge ant problem that they won't do anything about. they shut the water off probably once a week without more than a 2 hour warning this apartment complex is truly criminal when it comes to pricing they are going to charge in 2018 30$ A month per vehicle you have to park where you live! Your apartment can be in perfect condition and you'll receive none of your deposit back. They say they are dog friendly but truly not they make you jump through all kinds of hoops to keep your pet here with expensive pet fees each month on top of that they want a reference letter from a friend on your dogs character? Don't fall for the pictures they post either, the grass is usually dead and trash is constantly overflowing from the dumpsters and all over the sidewalk. Management is terrible. Tried to ban us from pool by saying we left trash, which we did not. All and all a terrible living experience. DONT MOVE HERE.

Daniel Sutton

Jan 16, 2014

This property is in a great location and at a average price. The leasing office and maintenance staff are all very friendly. The 1st floor apartment I lived at had hardwood floors which is a huge plus! Washer/Dryer in unit is also nice. Have to subtract a star because of some of the neighbors and their pets. It's 50/50 on who picks up after their pets. There is literally dog poop on the sidewalks and I have stepped in some walking to get my mail at night. I would love it, if they could figure out who's not picking up after their pets and charge them a fee. Also, they have no weight restrictions. I have seen owners with 100+ lb dogs walking around, its actually very scary to some people. If you have a dog of your own, then this place is great!

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Questions & Answers

What kind of apartment tours are currently available?

The Palms at Laguna Niguel Apartments | Aug 20, 2021
The Palms at Laguna Niguel Apartments | Aug 20, 2021

We offer a variety of virtual and contactless tour options so you can find your new home at your own pace and on your own schedule. 360-degree online tours can be found by clicking the “Floor Plans & Pricing” tab on our website. You can make an appointment for a virtual tour on Zoom, FaceTime or Google Meet, or book a self-guided tour to see the apartment in person.

What documents will I need to get the leasing process started?

The Palms at Laguna Niguel Apartments | Aug 20, 2021
The Palms at Laguna Niguel Apartments | Aug 20, 2021

To start the leasing process and ensure your application is complete, you may be required to present (1) A valid driver's license or government-issued ID for each applicant (2) Proof of income document such as a current bank statement, W-2 form, or pay stubs (3) Payment for application and administrative fees, as well as applicable security deposit fees to secure your apartment. Additional information can be found on the Leasing Info page our website.

Do I need to have renters insurance to secure my new apartment?

The Palms at Laguna Niguel Apartments | Aug 20, 2021
The Palms at Laguna Niguel Apartments | Aug 20, 2021

Yes. Proof of renters insurance must be provided to your leasing agent prior to your move-in date. For specific information, including required coverage amounts for your community, contact a leasing agent.

How old do I have to be to rent an apartment?

The Palms at Laguna Niguel Apartments | Aug 20, 2021
The Palms at Laguna Niguel Apartments | Aug 20, 2021

You must be at least 18 years of age to rent an apartment. Any occupants over the age of 18 are required to be pre-screened and added to the lease agreement, regardless of whether they will be paying rent.

Do you have any pet policies I need to be aware of?

The Palms at Laguna Niguel Apartments | Aug 20, 2021
The Palms at Laguna Niguel Apartments | Aug 20, 2021

The Leasing Info page on our website provides details on our pet policies, including the number of pets allowed, pet security deposits, restricted breeds, and any additional monthly fees.

What is the 30-Day Satisfaction Guarantee program?

The Palms at Laguna Niguel Apartments | Aug 20, 2021
The Palms at Laguna Niguel Apartments | Aug 20, 2021

If you’re not 100% satisfied with your new home, we’ll help you transfer to a comparable home within the same community, or you can choose to break your lease penalty-free within the first 30 days of move-in. Some restrictions may apply.

Do you offer rent-controlled apartments?

The Palms at Laguna Niguel Apartments | Aug 20, 2021
The Palms at Laguna Niguel Apartments | Aug 20, 2021

Select Essex communities offer homes that may be considered rent controlled. Availability and leasing terms are subject to change at any time. Essex also offers below-market rent (“BMR”) programs at select communities. While this is not a rental assistance program, BMR units may be available to residents who qualify based on their annual household income and the number of individuals living in their household. To determine if the community you are interested in offers BMR options, please contact the leasing office for more information.

Can u have a BB gun on the premises and can you shoot it off for example like at a coke can

TK_ZER0_ | Aug 21, 2019
farooq rashid | Aug 21, 2019

You can so what ever you want, however, I say no

What is the Wifi here @ Laguna Niguel

Charlie Lowery | Aug 21, 2019
farooq rashid | Aug 21, 2019

excellent WIFI here as long as you pay your cox bill.

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