Address: 998 W Patrick St, Frederick, MD 21703, USA
Phone: +13016620281
Kim Hansen
Manager (Mindy) was super kind and considerate when I made a reservation for my parents to stay 2 nights. She had new ideas about ways to make them more comfortable. Then when they had to cancel because of travel delays, she was understanding and helpful. She even helped me deal with the credit card company, which wasn't her job by any stretch of the imagination.
brian stevenson
If I could leave a negative star I would. First off I paid for the extra points which they are saying is a special, but it was not disclosed that you were required to stay a certain amount of nights. I got the room with Jacuzzi in the room which was at best a big tub. I had to check out early and head to another location due to work and this is the only hotel I have stayed in that would not allow me to check out early. I have now paid for the room for 3 days that I have not been on location. The hall way had a smell like dirty socks. I will say the staff with the exception of the general manger was very polite and professional. It was the general manager that refused to let me out of the extra nights. Travelers be ware!!! DO NOT STAY HERE!!!
Kristen McCarthy
Pros: There were no bed bugs, free good breakfast, and comfy enough beds. Cons: The back doors were left constantly open, some rooms smelled, many guests were drunk and obnoxious, they only charged state taxes on one of the two stays..., and my personal favorite: instead of an elevator inspection card framed in the elevator, they put their water heater inspection card in the elevator (at least their water heater is approved!)
Jake Kammerer
Customer service was nice. Rooms were janky, although I thought they were clean-ish. The AC unit squeaked all night long, and had to be turned off. When we woke up and started turning on lights beetles/Cockroaches started fleeing under furniture. Beds were doubles, not queens. Too expensive for what you get…
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Sorry, no pool
Not at the hotel, you have to go in town for that. People said not too far from the hotel
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