Holiday Sheldon Oaks

Carol Mosman

Right at Home In-Home Care has been partnering with Sheldon Oaks for over 4 years to provide in-home care due to management’s concern to have their residents be able to age in place. I recommend Sheldon Oaks to people looking for retirement housing options because of the caring staff, friendly residents, great activities and amazing food. At Sheldon Oaks you will feel right at home!

Shaun Graham

They treat their staff terribly. Underpaid over worked. Managers are terrible and don't listen to residents issues. Move people into independent living that need to be in assisted living just because they're desperate for numbers then don't take proper care or responsibility for them. Forcing other residents to constantly care for them.ABSOLUTELY LOVED MY JOB but had to quit because lack of management skills.

Bruce Nash

This place seemed nice and everyone seemed helpful. I selected this facility for my mother. She spent less than 4 hours in the guest apartment so I could get furniture in hers. Mother ended up going back to the hospital that night and then to rehab until she went into a skilled care facility, the Waterford Grand. Mother never stepped foot in her apartment. But she signed a 3 month lease. She paid the deposit and the prorated rent for the first month. I paid the next 2 months rent and Sheldon agreed to wave that 3rd month rent. I was assured that the deposit would be refundable if the apartment was left in good condition. I got a bill for rent later, they were keeping the deposit plus they wanted more money. I called the manager James and he appologised and said he would take care of it and get the deposit refunded. Waited and waited, nothing. I called 4 times to talk to him and left messages because "he wasn't there". The last time they said that someone would call me back by 5:30 that afternoon. Amazingly no return call. I called back the next day and was told someone was no longer employed there and I would have to call corporate to deal with this. Why couldn't they have told me this earlier? Now dealing with corporate. How long to get a call back from them? Not impressed with this outfit. The folks at the Waterford Grand were great in contrast.

Bill Dickinson

This facility is older. Management has changed quite a bit. Prices are very good when compared to similar complexs. There are several open apartments.