Restaurant Depot

Category: Restaurant supply store in Kansas City, Missouri

Address: 1500 W 12th St, Kansas City, MO 64101, USA

Phone: +18164725333

Opening hours

Sunday: 9AM–3PM

Monday: 7AM–6PM

Tuesday: 7AM–6PM

Wednesday: 7AM–6PM

Thursday: 7AM–7PM

Friday: 7AM–6PM

Saturday: 7AM–4PM

Reviews

Stephanie Jones

Jul 20, 2022

I visited this store for my business and this place has the worse customer service I have seen in a very long time. I was ignored at the front desk by a lady with her head buried in her computer screen. When she finally got to me she was very rude. I had to come back with some paperwork which was fine. When I came back the same lady had a better attitude but still was not very helpful. She screamed at me about going out of a entryway door that was open. The when I came back in with my cart she proceeded to tell me again not to go out that door as if I was a small child. Why would I go all the way around the store to grab a cart 3 feet away from me. As I am leaving out a lady checks my receipt and I am now leaving the store then I guy jumps out of nowhere and puts his hand out for my receipt. I tell him the other lady has already checked it. He looks at me like “who” I say the young lady right there. He the tells me “the next time someone tells you to not go out a door don’t go out the door”. Are you serious!!!! Talking to me like I’m a child!!!! I will never spend my hard earned money in this place again!!! Hope the GM is proud this place is a joke.

S. R.

Mar 17, 2022

My husband and I were there Saturday March 12th around noon and we were in the checkout, paid for all of our items, the receipt checker was less than 6 feet away, staring at every scan the cashier made, we paid our bill of $207. We go to walk out, he stops us, asks for our receipt. Mind you, he literally watched, like a hawk, every single scan, could see and hear everything going on. He then asks for our receipt, we give it to him. He walks around and checks every single item, we go to walk out. A man, white man, is behind us from another register, he waves him off! I felt like this was very discriminatory. Why, when he watched us pay for everything, didn't stop the guy also? I hate to say that word but it's what it was. I don't like it when we are picked out and treated differently. If you are going to do your job, do your job and treat everyone the same! Not sure if im going back.

Jeff Engle

Jan 26, 2022

I was hoping to taste the best chili in KC, but that didn't happen. A small bowl of beans was covered by a slice of cheese then topped with slightly flavored ground chili meat with onion sliced rings (which was a first, since normally you get diced onion!). I hated to do it, but the addition of ketchup was necessary to even come close to my minimum standards for chili. I am sure that this is a neighborhood favorite as the staff talked with patrons that they knew. This experience made want to make my own chili, and vow never to order chili anywhere. A big let down for me personally.

Christine Seymour

Feb 21, 2021

Recently I’ve been going back to depot because they seem to carry more of what I need. I’ve been going there for 8 years. The only issue I’ve had is the guy with the silver pigtail on top of his head. He’s rude. Maybe he doesn’t like his job but rolling your eyes because you had to count my cart and then leaving my stuff where you put it to fall is NOT what I would say is expected. We are all in the business industry and a little kindness goes a long way. Respect and understanding as well. I have respect for your employees because they have to put up with a diversity of patrons. He needs to be put in the freezer section to cool down.

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Questions & Answers

Do is possible apply for shopping card or saving card

zlata smajlovic | Aug 21, 2018
Erma Antwine | Aug 21, 2018

Only if you have a business license

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Are you open to the public without membership?

Joyce Garrett | Aug 21, 2018
Mandy Whitington | Aug 21, 2018

No not open to the public. U must have a tax id number to obtain membership!

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Are you open today.

Canada Holliday | Aug 21, 2018
jeff Lamusga | Aug 21, 2018

Hours tomorrow

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Do Resturant Depot sell Prime Rib Roast

Helen hardiman | Apr 22, 2022
Timothy Schu | Apr 22, 2022

We sell everything.

Do have King crab

Billy Morgan Jr | Mar 23, 2022
Jonathan Daly | Mar 23, 2022

Yes. But it's Russian. Support Ukraine

Can the public shop here or just members

HyLif3#YwH HyBoí | Sep 24, 2021
Mark Crutchfield | Sep 24, 2021

Membership is required

What are the Covid safety practices like here?

Anonymous | Aug 20, 2022
osman osman | Aug 20, 2021

Yes mask is required

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Do they accept ebt

James Bennett | Aug 20, 2021
William Mcclendon | Aug 20, 2021

I would call and see, I really don't know? Sorry couldn't answer question.

How much do a membership cost? Where do I get an application ?

Kenneth Montgomery | Aug 20, 2020
ice berg | Aug 20, 2020

No cost. Need to have a business and you'll need a sales tax license.

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Are RD customers required to wear masks?

Andrea Chupp | Aug 20, 2020
Jasen Thomas | Aug 20, 2020

Yes they are

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Is there any halal turkey available now???

uzma ramzan | Aug 20, 2020
Jonathan Daly | Aug 20, 2020

No turkeys available as of 12:21pm November 26

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Can I get a one day pass? I work for a company that has a card

Faith Jennings | Aug 20, 2020
Joe French | Aug 20, 2020

Usually they're good about giving a one day pass, but if they give you a temp number on the pass, you will not be able to return nothing after the Transactions...

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Can I purchase online and do you have same day delivery

sylvia forsen | Aug 20, 2020
Mo Chung | Aug 20, 2020

They don't deliver.

How much for halal hot chicken wings

Samreen Akhtar | Aug 21, 2019
Lavern Robinson | Aug 21, 2019

As stated before, I DROVE BY. Call them for a price.

What are the hours

Verna Dsvis | Aug 21, 2019
Habib Ahmadi | Aug 21, 2019

I think it is 7 to 6 on Monday Tuesday Wednesday and Friday

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How can I get one of these cards

Victoria Gayden | Aug 21, 2019
Jonathan Daly | Aug 21, 2019

Bring a copy of your ID along with your business information ( business name, address, tax ID) to the reception desk and they will provide you with a buyer's card.

What do I need to do if I haven't used my card 3 months?

Ledora Holt | Aug 21, 2019
Lavern Robinson | Aug 21, 2019

I have never had a card,

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how much is a case of crab legs?

Debra Waxter | Aug 21, 2019
Ashley Gomez | Aug 21, 2019

Varies depending on size

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Hi how,long time they take to get a refound to my debit card .cashier did scan twas

Ali Takilt | Aug 21, 2019
charles hankins | Aug 21, 2019

2 to 3 business days

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How much is membership?

Lloyd Stone | Aug 21, 2019
Gretchen Longmire | Aug 21, 2019

What Erick said is true. Need your business I'd and they'll let you join. Pretty good deals on things, especially produce and bulk meats. In fact bring a winter coat no matter what the season when going into the produce and meats areas cuz it's cold! They have parka like jackets for you to use if necessary! We also get their salmon and scallops for home because they're a good price and delicious! Split with friends 😊 And good deals on kitchen wares-great knives, storage containers, gadgets,etc. We really like it.

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Are you going to be home New Years eve day

Denise Rainey | Aug 21, 2019
Ivory Brown | Aug 21, 2019

Will be driving back from Little Rock

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How much is a case of green bell peppers

Hoang Phan | Aug 21, 2019
A McDaniel | Aug 21, 2019

Look on the website

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Can anyone buy from you or do you have to be a member

Barbara Brendle | Aug 21, 2018
Chad | Aug 21, 2018

MEMBERS ONLY

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what kind of whole wheat flour do you carry ? are they in 50 or 25 # bags

Bob Morando | Aug 21, 2018
Jesse Rocha | Aug 21, 2018

It varies need to call or go check it out.

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How do become members

Lupe Munoz | Aug 21, 2018
LONNIE JACKSON | Aug 21, 2018

You don't need a food license, just a tax I.D. number.

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what do have do to purchase food from resturant depot

Pamela Johnson | Aug 21, 2018
Parker Boyd | Aug 21, 2018

Doesn't have to be food related business

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Can non members or Business owner shops there

Marsell Amro | Aug 21, 2018
TK Allen | Aug 21, 2018

Does your store accept food stamps

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How do you become member?

Joey Hurley | Aug 21, 2018
Shawn T | Aug 21, 2018

It's a wholesale store, not open to the public. You'll need a Resale license to get a member card.

What information do I need, to become a member?

Dino Bartley | Aug 21, 2018
Nathan Hopper | Aug 21, 2018

Here's what they have on their website: "Restaurant Depot is wholesale only. To qualify for a free membership account, on your first visit you need to show a valid reseller's permit (business license) or tax-exempt certificate (for a non-profit organization) and show proof that you are authorized to purchase for said business or organization."

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