InTouch Credit Union-PS

Yesenia Brand

The most unpleasant experience EVER with a credit union!!! The staff is ridiculously unprofessional, got hung up on and refused to hand the phone over to someone else for assistance. Wouldn't let me finish my inquiry before cutting me off!!! NO customer service offered at this place! Paid a vehicle off in APRIL and they LOST my title and wont hand out a lien release!!! Horrible service!!!!!!!!

Jimi Adeboye

I had a wonderful experience both times I visited InTouch credit union. I met with Rasy Heng who was very helpful, patient, super duper knowledgeable, professional, and friendly as well. I’d recommend requesting to meet her for any appointments. Thanks again for your services.

Diane Powers

Door clearly states the lobby is open Mon-Friday until 5pm, went in today and it was locked shut. The line for the two atms outside was 6 cars long. This is my second time using this location. The first time the teller was condescending towards me asked me to sign in and make an appointment next time to use machines, however she did not require or give her spiel to the man who came in after me. Not impressed with this location at all.

Gia Atwon

My husband told me about the Prosper location that had just opened when we were looking to do an auto refi. I applied online and then went to the office to finish up the paperwork. Rasy was amazing! I was able to get really great rates and terms, plus I like knowing that if I ever have questions there's a physical location I can go to rather than trying to navigate a sea of option over the phone like many big banks. This has a real personal touch that I really appreciated. Would highly recommend checking them out.