County Veterans Service Office

Constance Klein

This office is a waste of PRECIOUS time! They do not call when prearranged schedule to call; they do not return calls; no one answers the phone at all most of the time. When you do get to talk to someone whose job is the help with a claim, they say they will submit the claim and send you a confirmation by email, but they don't send the confirmation they said they would, so you don't know whether the claim was submitted or not. The supervisor, Jenny Dawson does not return calls either; the receptionist who takes the calls (sometimes, after leaving numerous messages), hangs up on you. Unfortunately I'm sure we taxpayers are paying salaries for these do nothings, while they ignore what could be a life or death situation for a veteran. Someone needs to clean house in this department!!!

Allen Corpuz

This is embarrassing lol. I looked up County Veterans Service Office for SD and the first thing you see is their pathetic 2.2 star rating. Even the Chula Vista DMV has a better rating than them. What a joke.

Sarah Stein

Yolanda in the office was extremely rude to me when I asked her to check to see if my documents had been received. She was very hostile and refused to check on them for me. In a very rude tone she told me not to call back for a week and a half. I let her know that I was worried about meeting my college's deadline to turn in the waiver and she proceeded to give me a long lecture about how I had months to turn in the documents and waited until the last minute. I understand the office is short staffed but taking out your frustrations on veterans and their families is not the way to go about things.

Dustin Mullins

I called because I needed help with some very important college related benefits. The man who answered the phone was incredibly rude and sounded as if he was asleep. His attitude made me just hang up the phone rather than try to get information from such an irritated employee...