PeaceHealth Sacred Heart Medical Center at Riverbend

Category: Hospital in Springfield, Oregon

Address: 3333 Riverbend Dr, Springfield, OR 97477, USA

Phone: +15412227300

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Elizabeth Mayhew

Jul 31, 2022

My father in law recieved care at this hospital after suffering a severe heart attack. The staff were so committed, so respectful and SO compassionate. From the girl at the front giving us name tags, to the ICU physician who took the time to call me every day and update me, everyone was amazing. Unfortunately, despite much dedication and effort, my father in law passed away. The nurses have been so kind. People don't understand how far a compassionate tone can go when you're in agony. I couldn't have handpicked a better care team. I will always be thankful for this hospital and for what they have done for my family during such a devastating time. Thank you, truly.

Elizabeth Ingram

Jul 28, 2022

Was here from out of town and very sick. They wanted me to wear their special masks that I'm allergic to. I was sick and feverish with strep throat and unable to get in anywhere. The atmosphere was a bunch of sad old people seeming like impending death. The person at the front desk was extremely unreasonable and said I have issues. I said yes I do, that's why I'm at the hospital. I understand rules but when you are sick with asthma, bronchitis, and need a strep test, respiratory is kind of an issue. I was willing to leave and go get masks that I can handle and they said they will not help me unless I wear one of the ones that cause me severe problems. I've never had to show a medical person what's in those masks. And when you can't read it because there's no English on it? A bit unsafe.I had already been a few places and the second I put on their masks I would start having a major cough attack. They made a bad day 10 times worse and do not ever go there. They do not care if you die. I asked her straight up what would happen if I had anaphylaxis and she said, well I'm at a hospital. So fix me and put that back on? Ok...I think every place made a judgement because my ID says Alaska on it. That was always when I started getting treated badly. Maybe they can learn something from a better state. I cannot wait to go home and in the meantime I plead the blood of Jesus over this commie ridden state. I pray these people see the light. They are hypnotized and I'm very sad for them. Medical sure isn't what it used to be. I will say I went to Best Med in Eugene and they were amazing. Got me in even though full and treated me with kindness and respect like back home. Still wore a mask but was able to find some hypoallergenic ones. That lady they put at the front to yell politics at people instead of doing her job? No. Never again. She had short brown hair. I wish I had taken a video ot gotten names at least.

Joshua Evans

Feb 16, 2022

PeaceHealth is a massive institution that serves a ton of people. As such, they don't have time to help you. If you have a doctor here, don't expect them to actually care about your well being or get to know you on a personal level, they simply don't have time for that This is a place you go to get a doctor to sign off on your medications and nothing more. Don't expect them to actually care or follow up. This isn't House - they aren't interested in solving your medical issues because it's an interesting challenge - they just need to get you out the door in time for the next patient to arrive

Cory Wilson

Jan 18, 2022

You can only try to make the best of things when you have to spend time at the hospital. Overall the staff there are exceptional. There are some very good, experienced Nurses & Dr.s.. However, they tell you something that either doesn't happen or takes days to accomplish. 3 different times I was told something needed to happen before I could go home. 3 times those things did not happen. I was waiting for a total of 6 days for 3 different things to occur. 1 of them was accomplished only after raising a big deal about it.

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Questions & Answers

What was I treated for? Around 10/14/2018??? An EWC WAS ORDERED AND NO FOLLOW UP. MY LACK OF WELLNESS & SUDDEN RELEASE WAS I EYEWITNESSED NEGLIGENCE IN THAT A DISABLED PERSON FELL. WITH THE MEDICAL BILLS WHERE WAS MY COMMUNITY HOME LOCATION THE SOCI

Sandra Hartman | Aug 20, 2020
Ken W | Aug 20, 2020

Call the hospital Sandra

How do send a patient an email message?

Andrea Cabral | Aug 20, 2020
Ken W | Aug 20, 2020

Supradtana gave you the correct response Andrea☺

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How do I post a review on peacehealth riverbend review section?

Chally Standley | Aug 20, 2020
Ken W | Aug 20, 2020

Never been asked that question B4 Chally. I always post on Google because it's very effective. Good Luck

Do you have a patient advocate available

Jim Bahringer | Aug 20, 2020
Ken W | Aug 20, 2020

I believe that service is available. Call the hospi t al Good Luck Jim

What motels are near PeaceHealth Sacred Heart medical center?

Phil Courts | Aug 20, 2020
Nile V | Aug 20, 2020

If you are qualified, you may be able to stay at the guest house. Ask your patient's RN to contact social worker for guest house eligibility and availability. There are also multiple hotels near by with discount just let the front desk know that your relative stays at Riverbend.

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Good day do I need to have a referral to get a heart specialist, ? I have a family member used to be checked by two drs. that are heart specialist way back before in this hospital. Thank you, AS

Arasida Sali | Aug 20, 2020
Amy Elder | Aug 20, 2020

That usually depends on the requirements of your insurance provider.

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What entry should we use for child birth

Marian Kloster | Aug 21, 2019
Nile V | Aug 21, 2019

Main Entrance Lobby, use public elevators go to 5th floor

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Can family stay in room overnight after surgery

Lori Anderson | Aug 21, 2019
Tony Fairbanks | Aug 21, 2019

I see it often.

Where is the main entrance to visit patients?

Sharon Kofoid | Aug 21, 2019
Heather Sexton | Aug 21, 2019

There is a parking garage under the hospital that has you take an elevator to the main lobby.

Is there a place I can wait while my husband undergoes a procedure that may take several hours

Diane Baldwin | Jun 21, 2022
Debbie DeMuth | Jun 21, 2022

No, c.Rich the surgery waiting room is NOT open.

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How do I find out what's happened to friend who was admitted to this hospital for a brain anyrsum

Adam Carr | Apr 22, 2022
Kristi Hirte | Apr 22, 2022

Because of HIPAA privacy laws hospitals can't give out information unless the patient has authorized someone to receive it. I hope your friend is doing well.

How many beds are set aside for covid-19 patients?

Sonya Mason | Aug 20, 2021
Amy James | Aug 20, 2021

Unsure of the exact number. They are isolated on a specific floor.

I was treated for a heart attack in 2009 I need my records. How can I obtain them for my new cardiologist?

Leona Kidd Kidd | Aug 20, 2021
Fopit 666 | Mar 23, 2022

You could also request them in your Mypeacehealth online

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how can i found out about a patient receiving surgery today?

Linda Massey | Aug 20, 2020
Mark PH | Aug 20, 2020

Contact the surgical department or switchboard if you know what department they are being treated under, however they may not be able to provide information due to HIPA restrictions

Is it possible that people who wear eye-glasses are less susceptible or vulnerable to viral droplets? Is protective eye-wear something to get for me and my family as a measure of protection from CO-VID 19? Clay

Clay Cone | Aug 20, 2020
Crystal Owens | Aug 20, 2020

Its like a cold or flu, its best not to touch your face and wash your hands. Its more helpful for those suffering from illness to wear a mask and stay home as much as possible. That is what really cuts down on the rate of infection.

If we know were having surgery and there will be pain afterwards, are we aloud to bring our regular prescription meds in as well as our own narcotics?

Pips252 | Aug 21, 2019
Nile V | Aug 21, 2019

No, but the provider will order pain medication and other medication that you use at home. Please bring the list of up to date medications.

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I have difficulty walkimg Is umder park nearest 8127 or better to park near heart/vascular?

Grace Cassidy | Aug 21, 2019
Kara Renken | Aug 21, 2019

It is best to park in the under parking. They really monitor the heart and vascular parking lot and if you do not have an appointment there you're not allowed to park there.

ICU VISITING HOURS

Pamala Mills | Aug 21, 2019
Stephers Tune | Aug 21, 2019

Anytime besides 7-8 am and 7-8 pm when the nurses are changing shift.

Is there an e-mail contact address at your medical center there at riverbend? If so, what is it?

Kenneth Wolf | Aug 21, 2019
Stephers Tune | Aug 21, 2019

There are dozens of departments at that hospital. I'm pretty sure you'll have to call a specific department to see if they answer an email account.

Is there a massage therapist that works with the hospital? Or do you have a phone # for someone that comes to the hospital? Our daughter has been a patient there for the last 5 days & will be there for a few more. She's getting very sore. Thank you

Eileen Graham | Aug 21, 2019
Stephers Tune | Aug 21, 2019

I recommend having her check with her attending nurses. If they do not have someone on retainer, her admitting doctor may have to prescribe it to get it covered by insurance if you go to an outside source.

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Is there a place to park an rv for peple that is out of town.

Sherry Pullen | Aug 21, 2018
BG | Aug 21, 2018

Yes. They can accommodate most of the larger rvs. Only have electricity.

What county is riverbend hospital

Carolyn Scott | Aug 21, 2018
Christopher Dougherty | Aug 21, 2018

It's in lane county. Eugene oregon

How long is the walk to the river ?

Ski Adamo | Aug 21, 2018
Rain Howard | Aug 21, 2018

About 300 yards or so.

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